Introduce Yourself to the Community!

My name is Stacey Segal and I've been with Blackbaud since 2005.  Currently I am the Practice Manger for the International Business Unit focusing on CRM in Blackbaud Pacific.  

I have both implemented and maanged CRM projects and focused on General Ledger and Direct Marketing areas in addtion to all other system features. Today, I work with our customers to identify product needs in the local market (Australia & Asia) and identify fundriasing solutions and services that best fit their needs. 

The best part of my job is interacing with our customers and working with our product teams to ensure that CRM meets our market's needs. 



I love to travel and working in the IBU has afforded me the opportunity to see much of the world. I spent 9 months in Thailand between 2012-2013 and most recently have been traveling to Hong Kong and Australia.  For fun, I write a travel blog!  I also love the non-profit community and support several organization both locally and internatinoally. 

Before joining Blackbaud I worked for two non-profit organizations that used the Raiser's Edge and had the unique opportunity to work in the Natinoal Hockey League supporting Hockey Fights Cancer and other charitable activities. 

Your Name: Margaret Evans

Your Organization: Sick Kids Foundation, Senior Specialist, Business Analyst, 1 year

Area of focus in CRM: Customizing application for Foundation-specific user requirements

What is the best part of your job? Soliving users' problems

Fun fact (hobby, favorite city to visit, etc.) Dual citizen of Canada and New Zealand; first child born in Auckland, second in Toronto.

Caroline Barnes:

Welcome to the community Julianne!  Looks like you guys are in the implementation stages of getting up and running with CRM, so I'm so glad you found the community early in the process!  Hopefully we'll be able to help you out as you get rolling with CRM!

Thanks Caroline. Yes we are in the early stages - design cycles, etc!  The more I learn now the better!

Julianne

Your Name: Kim Moore



Your Organization (and maybe title? length of employment?): The Episcopal Church; Exec. Asst./Database Manager; 2 years but have 5 years of RE experience prior at another organization in which I managed gift/membership

Area of focus in CRM: All



What is the best part of your job?: Training others to appreciate/embrace the complexity of RE as much as I do and helping them to realize that there is a solution! Learning new angles on things even as I teach/train my coworkers



Fun fact (hobby, favorite city to visit, etc.): Love food. I like going to the places where the natives go for authentic cuisine

Samuel Lufi:

Your Name: Sam Lufi



Your Organization (and maybe title? length of employment?) : American Bible Society, Manager of Prospect Management and Research, 3.5 yrs + 1.5 yrs (short break in between)

 

Area of focus in CRM: Prospect Managment, Prospect Research, Report Writing, Planned Gifts



What is the best part of your job? When coordinated responses make our donors feel appreciated and connected to our mission, knowing each day of work is serving a greater purpose



Fun fact (hobby, favorite city to visit, etc.) I love backpacking and camping

Hi Sam, hope you are well. Stuart

My Name: Ariel Kaplan

My Organization: Planned Parenthood Federation of America. I am the Database Administrator. I have been here since

June of 2011 as an intern and worked my way up.

CRM Focus: Page Design, Code creation and data integrity as well as M2 Sync Errors.

Best part of my job: When A script that I write does exactly what its supposed to exactly the number of records it should in exactly the way i wanted it to. I love that sense of accomplishment.

Fun Fact: I took a three week long road trip around the country, hitting 26 states and drove 8600 miles. America!

Tom Yerex

University of British Columbia, Intermediate Programmer Analyst, 18 mos in my current position, over nine years at UBC

My area of focus in CRM is the presentation and mid-tier layer with an emphasis on managing the environment, working on customizations, and generally taking care of coffee runs.

Best part of my job is the team I work with.

Fun fact? I attended the last elementary school in western Canada that relied on an outhouse. The school had grades kindergarten through seven and in the winter it had to go below -12'C before the school would close (10.4 Fahrenheit for our American cousins).

Cheers, T.

Your Name – Danielle Lavon



Your Organization (and maybe title? length of employment?) – New England Center for Homeless Veterans in Boston, Development Systems Manager, 1 year (7+ working with RE)

Area of focus in CRM – Anything and everything



What is the best part of your job? – Seeing the lives of Veterans improved by the generosity of our donors.



Fun fact (hobby, favorite city to visit, etc.) - I love to cook and am always looking for new recipes to try.

Hi Everyone,

Your Name :  Asia Bribiesca-Hedin

Your Organization :   Sr. Business Analyst/Technology Business Partner/Project Lead at City of Hope.  I've been with City of Hope for 3 years.

Area of focus in CRM:

I lead the functional design and implementation of performance improvement initiatives and new programs using Luminate Online, BBECRM, StayClassy, BidPal, and a variety of mobile fundraising and e-engagement solutions. I spend most of my time on initiatives to optimize our Peer-to-Peer and online fundraising operations.

What is the best part of your job?

Seeing a new program go live and receive a positive response from donors and fundraisers. So far, my favorite project has been the design and delivery of our new P2P program, ourHope.

Fun fact (hobby, favorite city to visit, etc.)

I'm pretty sure I have an unhealthy addiction to Amazon.

Your Name – Murel Warren, Jr.



Your Organization (and maybe title? length of employment?) – The Lutheran Church—Missouri Synod (LCMS), I’m a Senior Applications Support Analyst working in the Information Technology department for LCMS 18 years next week.

Area of focus in CRM – Providing support to our users helping resolve issues working with Blackbaud Support staff.     



What is the best part of your job? – Working with all staff, understanding their problems, and helping provide a solution.



Fun fact (hobby, favorite city to visit, etc.) – Concert percussionist and jazz drummer.  I enjoy writing and directing comedy plays for our church’s youth group.

Chuck kehoe with the American Heart Association.  I am the Director of Prospect Management and oversee the BBCRM for the Individual Giving and Foundation Relations department, prospect management and research, also part of the leadership team for IGF setting strategy and program development.  I have been with the AHA since July 2008 and will be leaving on April 18, 2014.

Areas of Focus in CRM - All areas

What is the best part of my job - working with the IGF team to further the mission of the AHA.  We have a great group of people.  

Fun Fact/Hobby - Photography

Your Name

Germano Silva



Your Organization (and maybe title? length of employment?) 

Brown Unkiversity

Associate Director / Manager of Web & DB Services

15 years

Area of focus in CRM

Customizations



What is the best part of your job? 

Solving issues tha tcome through technical solutions



Fun fact (hobby, favorite city to visit, etc.)

Biking, Kayaking, Gardening

Ariel Kaplan:

My Name: Ariel Kaplan

 

My Organization: Planned Parenthood Federation of America. I am the Database Administrator. I have been here since

June of 2011 as an intern and worked my way up.

 

CRM Focus: Page Design, Code creation and data integrity as well as M2 Sync Errors.

 

Best part of my job: When A script that I write does exactly what its supposed to exactly the number of records it should in exactly the way i wanted it to. I love that sense of accomplishment.

 

Fun Fact: I took a three week long road trip around the country, hitting 26 states and drove 8600 miles. America!

 

 

Your Name: Jeff Garmon



Your Organization (and maybe title? length of employment?): University of Georgia, DBA Principal.  Been at UGA for 18 years, 5 years with the Foundation side, prior UGA experience was lead DBA for UGA's big iron system (IBM z-series mainframe) running DB2 and IMS database systems utilized by the fully in-house written enterprise student and financial systems.  Gave that position up to younger folks so I could finally get some sleep.      

Area of focus in CRM: Area of focus in CRM: Primarily environmental; manage team which manages servers, infrastructure, database management, performance management, and some security.  Assist UGA developers and users as needed for questions or problems.  Write custom SQL as needed, but have not started with the Blackbaud SDK yet.

Your Name

Reane Travis

Your Organization (and maybe title? length of employment?) 

University of North Carolina - Chapel Hill

Davie (CRM) Training and Support

1 year - I joined the team during User Acceptance Testing, right before Go-Live (exciting times)

Area of focus in CRM

Our team trains all CRM users on campus and we are the Helpdesk frontline support for our users

What is the best part of your job? 

Seeing our users get over their fear of the new system and embrace all the new possibilities - I love to train!

Fun fact (hobby, favorite city to visit, etc.)

I love to cook, I'm learning to garden and I'll travel anywhere anytime!

I've never worked in Development or at a university prior to UNC.