Complete Cover What is it? With exponential growth in online giving, reducing costs associated with processing online transactions is mission critical for social good organizations. Introduced in late 2021 to US customers, Complete CoverTM is a relatively new yet proven model that covers your organizations payment…
Please do post a comment if you have any questions, thoughts and feedback. You will notice when the next update goes out that we have added a new PDF Receipt Template tab. The logo and signature will have gone! But don’t worry, it has not gone for good – it now lives with the PDF templates! New PDF Receipt Templates tab We…
As per my message here: https://community.blackbaud.com/forums/viewtopic/615/59265#p235078 The receipt series reset is now planned for the 29th June after noon eastern time. It was delayed in the hopes that we only have a single refresh occurrence for updates to the feature. Just as a reminder, this means that the list…
Hi all, If you have been looking at the templates recently, you will notice we have started rolling out the updates to the English templates; Receipt Status, Issued Location are now within the Gift Details. Registration number is alongside the Canada Revenue Agency URL More to follow!
Good morning everyone! Whilst the engineers are working on the receipting feedback, Poornima and I are starting to look towards consolidated receipting ??? To help us ensure that we get the formatting and layout right, is it possible to send me examples of your current consolidated receipts? Email for ease:…
Hi everyone, sorry for seemingly going quiet lately but we have been busy working on numerous updates. Unfortunately, our engineers have to make a change that will reset the receipt history within the Receipt Series screens. It will NOT affect the receipts sent to donors and gifts will still be marked as receipted. What…
Hi everyone! Blackbaud is introducing Complete Cover and I wanted to enlist your feedback from a receipting point of view. Complete Cover means that Blackbaud will pay all payment processing fees for one-time payments on that form. To help offset that cost, Blackbaud requests that donors make an additional payment to…
Hello everyone! We have recently released a few updates on the receipting feature. Firstly, PDFs are now secured so that they cannot be easily edited. PDFs now only allow for Printing and Content Copying for Accessibility, Example of PDF properties in Adobe Acrobat As well as this, the Reissue feature is available. You can…
Could you comment on the following features? -Ability to customize the layout and content on the PDF receipt -Ability to automatically send a PDF receipt based an online donation entered in Raiser's Edge NXT ‘Donation Form Designer’ or from ‘Gift Management’
Hi, I've removed our logo from the receipt and the spacing for the name and address are still too low to fit in a window envelope. So if I print the receipt, I now have to print envelopes with the name and address. Can the PDF layout be changed? * remove the page number and donor name from the top right (maybe move page…
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