Wednesdays from 2-3pm ET: BBIS User Group on Skype

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Caroline Barnes
Caroline Barnes ✭
Ancient Membership Facilitator 2 Name Dropper Photogenic
in Upcoming Events

All BBIS users are invited to Skype chat with your peers, in weekly sessions starting Wednesday, May 7th, from 2-3pm.

 

Blackbaud Internet Solutions (BBIS) is our Enterprise level website management platform, which integrates directly with Blackbaud CRM. 

 

While we strive to provide outstanding support, we know that YOU, BBIS users, are a knowledgeable and valuable resource.  You work at the same types of organizations, in the same roles, using the same software.  The goal of these Skype sessions is to provide an opportunity for users to talk to each other, to exchange your ideas and share expertise! 

 

While someone from Blackbaud will host each session, this isn’t intended to be a support channel. Of course, if questions come up about the product and we need answers, I’ll do my best to facilitate tracking down that information and follow up with the group accordingly!

 

We’ll discuss what topics you’d like to cover in our future sessions, whether you’d like to hear from special guests (inside Blackbaud or at other organizations), and if you’d like to further divide the group by organization type, role, etc. 

 

Once we have a list of topics, I’ll put together a schedule and post it.  You don’t have to attend every session – just come to the ones that you’re interested in and are relevant to you!

 

What you’ll need: Skype. That’s it. No mic or camera. These are basically IM sessions – like our chat support resource. You’ll be typing; not talking. So for those of you who work in a loud office or in a cubicle, these are ideal. Here’s a preview of how the chats look:

 

 SkypeImage.png

 

Just download Skype and add me – carolinebarnes.bb – as a contact. I’ll put you in our BBIS group.  If you're already part of the CRM Users Group, send me a Skype message to let me know you'd like to be added to the BBIS group as well.

 

All you need to do to join a chat is log on, click the group, and start chatting! See you there!

Comments

  • Caroline Barnes
    Caroline Barnes ✭
    Ancient Membership Facilitator 2 Name Dropper Photogenic

    The schedule of upcoming BBIS Skype Chats is as follows.  The majority of sessions listed below will be on Skype Chat in our group.  However, currently two sessions will be hosted via WebEx, so we can share our screens and chat over the phone.  The login information for those sessions in WebEx is below (no registration is required):

     

    May 21 – Event Registrations

    May 28 – Directory

    June 4 – Event Registration Forms, Collecting Registration Options – WebEx

     

    Greg Harmelink at UGA will share how they configure events at UGA to start the conversation.  Here’s the WebEx info – registration is not required.  I’ll share this info in Skype on the day of the session too:

     

    -------------------------------------------------------

    To start or join the online meeting

    -------------------------------------------------------

    Go to https://blackbaud.webex.com/blackbaud/j.php?ED=286517872&UID=496332822&RT=MiMxMQ%3D%3D

    -------------------------------------------------------

    Teleconference information

    -------------------------------------------------------

    Provide your phone number when you join the meeting to receive a call back. Alternatively, you can call:

    Conference dial-in number: 1-8007475150  (US)

    Access Code: 280 843 9857

     

     

    June 11 – BBIS Customizations using the SDK

    June 18 – Non-gift and non-event payment pages

    June 25 – Implementing pledge and payment forms and integrating that information into CRM

    July 2 – BBIS Communication Preferences

    July 9 – Email Services/Emails from CRM/Integration Benefits

    July 16 – How do your BBIS pages look?  Lessons learned, hints for effective pages – WebEx

     

    Registration is not required.  I’ll share this info in Skype on the day of the session too:

     

    -------------------------------------------------------

    To start or join the online meeting

    -------------------------------------------------------

    Go to https://blackbaud.webex.com/blackbaud/j.php?ED=286521837&UID=496332822&RT=MiMxMQ%3D%3D

    -------------------------------------------------------

    Teleconference information

    -------------------------------------------------------

    Provide your phone number when you join the meeting to receive a call back. Alternatively, you can call:

    Conference dial-in number: 1-8007475150  (US)

    Access Code: 280 843 9857

     

     

    July 23 – Social Features of BBIS

  • Caroline Barnes
    Caroline Barnes ✭
    Ancient Membership Facilitator 2 Name Dropper Photogenic
    Caroline Barnes:

    The schedule of upcoming BBIS Skype Chats is as follows.  The majority of sessions listed below will be on Skype Chat in our group.  However, currently two sessions will be hosted via WebEx, so we can share our screens and chat over the phone.  The login information for those sessions in WebEx is below (no registration is required):

     

    May 21 – Event Registrations

    May 28 – Directory

    June 4 – Event Registration Forms, Collecting Registration Options – WebEx

     

    Greg Harmelink at UGA will share how they configure events at UGA to start the conversation.  Here’s the WebEx info – registration is not required.  I’ll share this info in Skype on the day of the session too:

     

    -------------------------------------------------------

    To start or join the online meeting

    -------------------------------------------------------

    Go to https://blackbaud.webex.com/blackbaud/j.php?ED=286517872&UID=496332822&RT=MiMxMQ%3D%3D

    -------------------------------------------------------

    Teleconference information

    -------------------------------------------------------

    Provide your phone number when you join the meeting to receive a call back. Alternatively, you can call:

    Conference dial-in number: 1-8007475150  (US)

    Access Code: 280 843 9857

     

     

    June 11 – BBIS Customizations using the SDK

    June 18 – Non-gift and non-event payment pages

    June 25 – Implementing pledge and payment forms and integrating that information into CRM

    July 2 – BBIS Communication Preferences

    July 9 – Email Services/Emails from CRM/Integration Benefits

    July 16 – How do your BBIS pages look?  Lessons learned, hints for effective pages – WebEx

     

    Registration is not required.  I’ll share this info in Skype on the day of the session too:

     

    -------------------------------------------------------

    To start or join the online meeting

    -------------------------------------------------------

    Go to https://blackbaud.webex.com/blackbaud/j.php?ED=286521837&UID=496332822&RT=MiMxMQ%3D%3D

    -------------------------------------------------------

    Teleconference information

    -------------------------------------------------------

    Provide your phone number when you join the meeting to receive a call back. Alternatively, you can call:

    Conference dial-in number: 1-8007475150  (US)

    Access Code: 280 843 9857

     

     

    July 23 – Social Features of BBIS

    Newest schedule of upcoming topics.  All sessions occur in our Skype group unless a WebEx link and phone number is included below:

     

    August 13 – Processing batches of BBIS data in CRM

    August 20 - Administration

    August 27 – Email

    September 3 – First-Time Visitor/User Sign-up customization – Presented by Thomas Lee from The Ohio State University

     

    WebEx Conference Link and Dial-in information:



    Go to https://blackbaud.webex.com/blackbaud/j.php?ED=299652407&UID=0&RT=MiMxMQ==

    Conference dial-in number: 1-8007475150  (US)

    Access Code: 280 843 9857


    September 10 –Mobile-friendly/responsive templates for BBIS – Presented by Melanie Sumner from UNC-Chapel Hill

     

    WebEx Conference Link and Dial-in information:



    Go to https://blackbaud.webex.com/blackbaud/j.php?ED=299656302&UID=496332822&RT=MiMxMQ==

    Conference dial-in number: 1-8007475150  (US)

    Access Code: 280 843 9857

     

    September 17 - Advanced Donation Forms – Presented by Daniel Felton from UGA

     

    WebEx Conference Link and Dial-in information:

     

    Go to https://blackbaud.webex.com/blackbaud/j.php?ED=299655962&UID=496332822&RT=MiMxMQ==

    Conference dial-in number: 1-8007475150  (US)

    Access Code: 280 843 9857


    September 24-  Direct marketing emails

    October 1– Users and security management

    October 8 – BBCON (no chat this week)

    October 15 – Social Features (Facebook, Twitter, etc.) – Presented by Barb Laane from Feeding America

     

    WebEx Conference Link and Dial-in information:

     

    Go to https://blackbaud.webex.com/blackbaud/j.php?ED=300033327&UID=496332822&RT=MiMxMQ==

    Conference dial-in number: 1-8007475150  (US)

    Access Code: 280 843 9857


    October 22 – Multi-level events and event registrations

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