Wednesdays from 2-3pm ET: BBIS User Group on Skype

Caroline Barnes

All BBIS users are invited to Skype chat with your peers, in weekly sessions starting Wednesday, May 7^th, from 2-3pm.

 

Blackbaud Internet Solutions (BBIS) is our Enterprise level website management platform, which integrates directly with Blackbaud CRM. 

 

While we strive to provide outstanding support, we know that YOU, BBIS users, are a knowledgeable and valuable resource.  You work at the same types of organizations, in the same roles, using the same software.  The goal of these Skype sessions is to provide an opportunity for users to talk to each other, to exchange your ideas and share expertise! 

 

While someone from Blackbaud will host each session, this isn’t intended to be a support channel. Of course, if questions come up about the product and we need answers, I’ll do my best to facilitate tracking down that information and follow up with the group accordingly!

 

We’ll discuss what topics you’d like to cover in our future sessions, whether you’d like to hear from special guests (inside Blackbaud or at other organizations), and if you’d like to further divide the group by organization type, role, etc. 

 

Once we have a list of topics, I’ll put together a schedule and post it.  You don’t have to attend every session – just come to the ones that you’re interested in and are relevant to you!

 

What you’ll need: Skype. That’s it. No mic or camera. These are basically IM sessions – like our chat support resource. You’ll be typing; not talking. So for those of you who work in a loud office or in a cubicle, these are ideal. Here’s a preview of how the chats look:

 

 

 

Just download Skype and add me – carolinebarnes.bb – as a contact. I’ll put you in our BBIS group.  If you're already part of the CRM Users Group, send me a Skype message to let me know you'd like to be added to the BBIS group as well.

 

All you need to do to join a chat is log on, click the group, and start chatting! See you there!

Caroline Barnes

The schedule of upcoming BBIS Skype Chats is as follows.  The majority of sessions listed below will be on Skype Chat in our group.  However, currently two sessions will be hosted via WebEx, so we can share our screens and chat over the phone.  The login information for those sessions in WebEx is below (no registration is required):

 

May 21 – Event Registrations

May 28 – Directory

June 4 – Event Registration Forms, Collecting Registration Options – WebEx

 

Greg Harmelink at UGA will share how they configure events at UGA to start the conversation.  Here’s the WebEx info – registration is not required.  I’ll share this info in Skype on the day of the session too:

 

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To start or join the online meeting

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Go to https://blackbaud.webex.com/blackbaud/j.php?ED=286517872&UID=496332822&RT=MiMxMQ%3D%3D

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Teleconference information

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Provide your phone number when you join the meeting to receive a call back. Alternatively, you can call:

Conference dial-in number: 1-8007475150  (US)

Access Code: 280 843 9857

 

 

June 11 – BBIS Customizations using the SDK

June 18 – Non-gift and non-event payment pages

June 25 – Implementing pledge and payment forms and integrating that information into CRM

July 2 – BBIS Communication Preferences

July 9 – Email Services/Emails from CRM/Integration Benefits

July 16 – How do your BBIS pages look?  Lessons learned, hints for effective pages – WebEx

 

Registration is not required.  I’ll share this info in Skype on the day of the session too:

 

-------------------------------------------------------

To start or join the online meeting

-------------------------------------------------------

Go to https://blackbaud.webex.com/blackbaud/j.php?ED=286521837&UID=496332822&RT=MiMxMQ%3D%3D

-------------------------------------------------------

Teleconference information

-------------------------------------------------------

Provide your phone number when you join the meeting to receive a call back. Alternatively, you can call:

Conference dial-in number: 1-8007475150  (US)

Access Code: 280 843 9857

 

 

July 23 – Social Features of BBIS

Caroline Barnes

Caroline Barnes:

The schedule of upcoming BBIS Skype Chats is as follows.  The majority of sessions listed below will be on Skype Chat in our group.  However, currently two sessions will be hosted via WebEx, so we can share our screens and chat over the phone.  The login information for those sessions in WebEx is below (no registration is required):

 

May 21 – Event Registrations

May 28 – Directory

June 4 – Event Registration Forms, Collecting Registration Options – WebEx

 

Greg Harmelink at UGA will share how they configure events at UGA to start the conversation.  Here’s the WebEx info – registration is not required.  I’ll share this info in Skype on the day of the session too:

 

-------------------------------------------------------

To start or join the online meeting

-------------------------------------------------------

Go to https://blackbaud.webex.com/blackbaud/j.php?ED=286517872&UID=496332822&RT=MiMxMQ%3D%3D

-------------------------------------------------------

Teleconference information

-------------------------------------------------------

Provide your phone number when you join the meeting to receive a call back. Alternatively, you can call:

Conference dial-in number: 1-8007475150  (US)

Access Code: 280 843 9857

 

 

June 11 – BBIS Customizations using the SDK

June 18 – Non-gift and non-event payment pages

June 25 – Implementing pledge and payment forms and integrating that information into CRM

July 2 – BBIS Communication Preferences

July 9 – Email Services/Emails from CRM/Integration Benefits

July 16 – How do your BBIS pages look?  Lessons learned, hints for effective pages – WebEx

 

Registration is not required.  I’ll share this info in Skype on the day of the session too:

 

-------------------------------------------------------

To start or join the online meeting

-------------------------------------------------------

Go to https://blackbaud.webex.com/blackbaud/j.php?ED=286521837&UID=496332822&RT=MiMxMQ%3D%3D

-------------------------------------------------------

Teleconference information

-------------------------------------------------------

Provide your phone number when you join the meeting to receive a call back. Alternatively, you can call:

Conference dial-in number: 1-8007475150  (US)

Access Code: 280 843 9857

 

 

July 23 – Social Features of BBIS

Newest schedule of upcoming topics.  All sessions occur in our Skype group unless a WebEx link and phone number is included below:

 

August 13 – Processing batches of BBIS data in CRM

August 20 - Administration

August 27 – Email

September 3 – First-Time Visitor/User Sign-up customization – Presented by Thomas Lee from The Ohio State University

 

WebEx Conference Link and Dial-in information:

Go to https://blackbaud.webex.com/blackbaud/j.php?ED=299652407&UID=0&RT=MiMxMQ==

Conference dial-in number: 1-8007475150  (US)

Access Code: 280 843 9857

September 10 –Mobile-friendly/responsive templates for BBIS – Presented by Melanie Sumner from UNC-Chapel Hill

 

WebEx Conference Link and Dial-in information:

Go to https://blackbaud.webex.com/blackbaud/j.php?ED=299656302&UID=496332822&RT=MiMxMQ==

Conference dial-in number: 1-8007475150  (US)

Access Code: 280 843 9857

 

September 17 - Advanced Donation Forms – Presented by Daniel Felton from UGA

 

WebEx Conference Link and Dial-in information:

 

Go to https://blackbaud.webex.com/blackbaud/j.php?ED=299655962&UID=496332822&RT=MiMxMQ==

Conference dial-in number: 1-8007475150  (US)

Access Code: 280 843 9857

September 24-  Direct marketing emails

October 1– Users and security management

October 8 – BBCON (no chat this week)

October 15 – Social Features (Facebook, Twitter, etc.) – Presented by Barb Laane from Feeding America

 

WebEx Conference Link and Dial-in information:

 

Go to https://blackbaud.webex.com/blackbaud/j.php?ED=300033327&UID=496332822&RT=MiMxMQ==

Conference dial-in number: 1-8007475150  (US)

Access Code: 280 843 9857

October 22 – Multi-level events and event registrations