Scanner Recommendations

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Amelia Maguire
Amelia Maguire ✭
First Anniversary
in Blackbaud Altru® General Discussions

Hello--

It seems like many posts asking for scanner recommendations are from quite a few years ago, so I was wondering if people had some more up-to-date answers!

I need ticket scanners (compatible with Altru) to be used for event admissions. Most tickets will be scanned on a phone, but some paper. Our check-in desk will be outdoors (during winter) and away from our admin building, so we will be using a tablet with a hotspot to access Altru.

If you have any suggestions, it would also be great to know 1) how long you've had the scanners, 2) if they work on phones and paper, and 3) if you have found any downsides.

Thank you in advance!

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  • Tawnya Sauer
    Tawnya Sauer ✭
    Name Dropper First Reply

    @Amelia Maguire
    Did you ever get an answer to this or find something that works for you? I'm also looking for a scanner and noticing that a lot of the posts are old.

  • Nicole Joanlanne
    Nicole Joanlanne ✭
    Name Dropper First Reply

    @Tawnya Sauer
    Hi! We use two different models of Zebra scanners that are compatible with Altru. I'd recommend the Zebra DS2208 which are wired, and the Zebra DS2278 that are wireless depending on what type of environment you are working in. Hope this helps! We've used these scanners for years and have upgraded to these latest models. They work on both phones and paper tickets.

  • Tawnya Sauer
    Tawnya Sauer ✭
    Name Dropper First Reply

    @Nicole Joanlanne
    Thank you! I will look into those!

  • Joe Killian
    Joe Killian ✭
    Second Anniversary Facilitator 1 Name Dropper 2024 Product Update Briefings

    We've also had good success with the DS2200 series, for both digital and paper tickets

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