Getting Started with Impact Edge

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Jewell Willett
Jewell Willett Blackbaud Employee
Third Anniversary Facilitator 1 Name Dropper Photogenic
in Blackbaud Impact Edge™ General Discussion

We hope you are enjoying your access to Impact Edge. We want to make sure you know where we have created tools to help you get to know this amazing new product:

  • ?‍? Register for customer training. In these sessions we discuss:
    • How to navigate the product and get support.
    • Walk through each dashboard for example of how you can configure your information and data.
    • Discuss best practices for use.
  • ? Check out the Getting Started resource here in Community.
  • ? Introduce yourself on the Discussion Board and say ‘hi’ so we know you are here. Don't forget to come back and start your own discussions as you develop best practices.
  • ? Subscribe to Latest News and receive alerts when our Release Notes are posted.
  • ? Share your Ideas with the Product Team and help us improve the Impact Edge user experience.
  • ? Sign up for future live trainings - happening October - December 2024!

Need any help? Comment below and we will connect with you to make sure you have what you need to dive in to Impact Edge.

Comments

  • Julie Katz
    Julie Katz ✭
    Third Anniversary Name Dropper First Reply September 2024 Monthly Challenge

    @Jewell Willett When I try to view Impact Edge, no data loads! I just see a the template throughout any of the screen and/or filter options I've tried.

    fa29c9ad2b4f301aaf3d26938e03885d-huge-im


  • Jewell Willett
    Jewell Willett Blackbaud Employee
    Third Anniversary Facilitator 1 Name Dropper Photogenic

    @Julie Katz Interesting! Thanks for raising. Can you submit an Admin Support case? They have some access that I don't in terms of checking your permissions, etc. which I think will be helpful in quickly resolving for you.

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