Call Center Trends

Options
Nicole Schultz
Nicole Schultz ✭
Third Anniversary Photogenic
in ARCHIVED | Blackbaud Guided Fundraising™

For anyone running a student call center for their annual giving program, what are some of the trends you have been seeing? Have you been having less pick ups? Less dollars? What is your game plan to start looking into how to set up next years program?

Comments

  • Marla Fisher
    Marla Fisher ✭
    Fifth Anniversary Name Dropper First Reply June 2023 Monthly Challenge

    @Nicole Schultz

    Our dollars and donors from calling continue to decline. We want to change it up for Fall 2023, but at a loss. It works well for LYBUNTS, but after that we have so many no answers. I'd like to hear ideas from others too.

Categories