This month, we want to hear from you about your favorite product tip/trick that you use to make your work life easier and more productive. Maybe you have a shortcut that saves you time, a feature that enhances your workflow, or a creative way to use our products that others might not know about. Whatever it is, we would…
Just a friendly reminder that the deadline to nominate yourself or a fellow community member to the 2024 Community All-Star cohort is this Friday (November 17th). All-Stars are the community's most engaged and helpful members who are passionate about their Blackbaud product(s) and freely share their knowledge and answer…
Hello! I am a User Experience Researcher here at Blackbaud. We are conducting a usability test on some of our software products for specific tasks. What this means is if you participate, we'll ask you to try completing some tasks in the software using fictional data to help us identify areas to improve the usability for…
Hello everyone, can anyone share with me how they transfer calling data (agent call logs and profile updates) from Guided Fundraising back to RE NXT.
For anyone running a student call center for their annual giving program, what are some of the trends you have been seeing? Have you been having less pick ups? Less dollars? What is your game plan to start looking into how to set up next years program?
For anyone using FPM and/or Guided Fundraising with RENXT - can you answer the following? We are evaluating it as a potential new solution * Is FPM and/or Guided Fundraising integrated bi directionally to Raiser's Edge? * If so who built the integration? Or what tools might you be using to push the data back to re? * What…
This is a thread for all Blackbaud Guided Fundraising™ users to introduce themselves! Tell us about you, where you are from (if you are comfortable sharing), a fun fact about yourself, and how long you've been using Guided Fundraising.
Hello! I'm hoping to see if anyone is interested in connecting on or sharing how your institution is demonstrating “proof of explicit consent for any individual number” in relation to texting guidelines? Thank you in advance for any information you're able to share!
Hi everyone. I wanted to check to see if anyone else is using Guided Fundraising to call current/former parents. Let me know as I have some questions. Thanks.
Hello everyone! I am wondering how other institutions are doing when it comes to call centers and guided fundraisers. Are we seeing a substantial decline in pick-up rates and donations? If you are, what do you think are some ideas to help build momentum back up?
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