Donor Covering the Fees

Options
Monica Dwight 2
Monica Dwight 2 ✭
Tenth Anniversary Facilitator 1
in Blackbaud Raiser's Edge NXT®: General Discussion
Hello


Does anyone have an idea if the option for the donor to cover the fees will be available on the Database view side?


Monica
Tagged:

Comments

  • Austen Brown
    Austen Brown ✭✭✭✭✭
    Ninth Anniversary Facilitator 4 Name Dropper Photogenic
    Hi Monica Dwight‍ - Check out the bookmarked discussions on my profile - https://community.blackbaud.com/profile/40765. There is one about SmartTHING’s Donor Cover; an add-on feature that is free. This is what my organization uses to enable donors to cover fees on our OLX forms
  • Monica Dwight 2
    Monica Dwight 2 ✭
    Tenth Anniversary Facilitator 1

    Hello
    Austen,

    Thank
    you for your response.     SmartTHING?s
    Donor
    Cover     seems
    like a great option; however, when trying to go to
    SmartTHING?s
    Donor
    Cover     site,
    my malware warning blocked me from going to their page, and after
    digging deeper, I found this article. Check it out, and please
    share your thoughts. Having a donor cover the fee is a huge
    topic across many areas, but we need Blackbaud to provide a safe
    solution within the RE NXT environment, and it looks like it?s on
    the way but not entirely. I?ve provided the article our RE
    Representative gave me. Keep me posted with your findings,
    and I?ll do the same. Thank you again, and I hope to connect
    with you soon.


    https://www.sublimelifesolutions.com/blog/2020/8/11/rip-smartthings-classic


    This article     covers all of the FAQ?s about Donor Cover. I
    just double-checked with our Products team and confirmed that the
    feature is still in its Early Adopter Phase today, but that?s close
    to wrapping up and we should have a better estimate on general
    release by end of this month - hopefully still on target for late
    Q1.

    M.


    #E1E1E1 1pt;padding:3pt 0in 0in 0in;">


  • Austen Brown
    Austen Brown ✭✭✭✭✭
    Ninth Anniversary Facilitator 4 Name Dropper Photogenic
    The add-on for OLX is available through the SmartTHING site as a line of code you add to your website when embedding OLX forms that adds the checkbox and calculates the additional coverage amount. Unfortunately, this add-on does not work for the NXT donation forms. I, too, have heard that BB is producing a donor cover for NXT donation forms, but have not heard a release date for that feature.


    I have tagged Warren Sherliker‍ - he is the founder of SmartTHING and can answer any additional questions you have about their products.
  • Warren Sherliker 2
    Warren Sherliker 2 ✭
    Ancient Membership Facilitator 2 Name Dropper Photogenic
    Hi Monica,


    I am Warren Sherliker, CEO of SmartTHING. Those sites are nothing to do with us - smartthings or sublimelistsolutions.


    Our website is up and malware free at https://www.smartthing.org

    You can get SmartDONORCOVER here: https://www.smartthing.org/smartdonorcover/ (or just Google for it and click the link). There is no malware on our site...


    If you get any errors please refer them to your IT team who may have blocked random sites (they often do that on a whim) but TBH that is not usual with our website. We are trusted partners of Blackbaud.


    Cheers


    Warren
  • Monica Dwight 2
    Monica Dwight 2 ✭
    Tenth Anniversary Facilitator 1

    Thank
    you, Warren,

    I’ll
    press through the warning so I can be more informed of how this all
    works. Thank you so much for your feedback. I’ll keep
    you posted once I get this connected.

    M.


    #E1E1E1 1pt;padding:3pt 0in 0in 0in;">


  • Monica Dwight 2
    Monica Dwight 2 ✭
    Tenth Anniversary Facilitator 1

    Hi
    Austen,

    Thank
    you so much for giving me this much attention. Mr. Warren
    reached out to me yesterday to ensure that the site was safe and
    they are connected to Blackbaud as a partner. I’m working on
    this now, so I’ll keep you posted about how this all worked out for
    me. Thank you again.


    #E1E1E1 1pt;padding:3pt 0in 0in 0in;">


  • Bonnie Sawyer
    Bonnie Sawyer ✭
    Fourth Anniversary First Reply
    Would love to know how this worked for you. We just started with Blackbaud and this is a huge area of concern for us as well. Interested in hearing more

  • Austen Brown
    Austen Brown ✭✭✭✭✭
    Ninth Anniversary Facilitator 4 Name Dropper Photogenic
    Bonnie Sawyer‍ - Check out my post on the thread called "SmartTHING - SmartDONORCOVER - Tell me about your experience" to view screenshots of how the process looks on the front-end and the back-end. I have included link to our donation form so you can see how the add-on works within an embedded OLX form - https://victoryjunction.org/the-gift-of-camp.

Categories