Donor Covering the Fees

Monica Dwight 2

Hello


Does anyone have an idea if the option for the donor to cover the fees will be available on the Database view side?


Monica

Austen Brown

Hi Monica Dwight‍ - Check out the bookmarked discussions on my profile - https://community.blackbaud.com/profile/40765. There is one about SmartTHING’s Donor Cover; an add-on feature that is free. This is what my organization uses to enable donors to cover fees on our OLX forms

Monica Dwight 2

Hello
Austen,

Thank
you for your response. SmartTHING?s
Donor
Cover seems
like a great option; however, when trying to go to
SmartTHING?s
Donor
Cover site,
my malware warning blocked me from going to their page, and after
digging deeper, I found this article. Check it out, and please
share your thoughts. Having a donor cover the fee is a huge
topic across many areas, but we need Blackbaud to provide a safe
solution within the RE NXT environment, and it looks like it?s on
the way but not entirely. I?ve provided the article our RE
Representative gave me. Keep me posted with your findings,
and I?ll do the same. Thank you again, and I hope to connect
with you soon.

https://www.sublimelifesolutions.com/blog/2020/8/11/rip-smartthings-classic

This article covers all of the FAQ?s about Donor Cover. I
just double-checked with our Products team and confirmed that the
feature is still in its Early Adopter Phase today, but that?s close
to wrapping up and we should have a better estimate on general
release by end of this month - hopefully still on target for late
Q1.

M.

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Austen Brown

The add-on for OLX is available through the SmartTHING site as a line of code you add to your website when embedding OLX forms that adds the checkbox and calculates the additional coverage amount. Unfortunately, this add-on does not work for the NXT donation forms. I, too, have heard that BB is producing a donor cover for NXT donation forms, but have not heard a release date for that feature.


I have tagged Warren Sherliker‍ - he is the founder of SmartTHING and can answer any additional questions you have about their products.

Warren Sherliker 2

Hi Monica,


I am Warren Sherliker, CEO of SmartTHING. Those sites are nothing to do with us - smartthings or sublimelistsolutions.


Our website is up and malware free at https://www.smartthing.org

You can get SmartDONORCOVER here: https://www.smartthing.org/smartdonorcover/ (or just Google for it and click the link). There is no malware on our site...


If you get any errors please refer them to your IT team who may have blocked random sites (they often do that on a whim) but TBH that is not usual with our website. We are trusted partners of Blackbaud.


Cheers


Warren

Monica Dwight 2

Thank
you, Warren,

I’ll
press through the warning so I can be more informed of how this all
works. Thank you so much for your feedback. I’ll keep
you posted once I get this connected.

M.

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Monica Dwight 2

Hi
Austen,

Thank
you so much for giving me this much attention. Mr. Warren
reached out to me yesterday to ensure that the site was safe and
they are connected to Blackbaud as a partner. I’m working on
this now, so I’ll keep you posted about how this all worked out for
me. Thank you again.

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Bonnie Sawyer

Would love to know how this worked for you. We just started with Blackbaud and this is a huge area of concern for us as well. Interested in hearing more

Austen Brown

Bonnie Sawyer‍ - Check out my post on the thread called "SmartTHING - SmartDONORCOVER - Tell me about your experience" to view screenshots of how the process looks on the front-end and the back-end. I have included link to our donation form so you can see how the add-on works within an embedded OLX form - https://victoryjunction.org/the-gift-of-camp.