International Donors

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David Seduski
David Seduski ✭
Ninth Anniversary Photogenic First Reply
in Blackbaud Raiser's Edge NXT®: General Discussion
Should my form be able to accept donations from overseas? Some prospective event attendees from Australia return error messages whenever they try to register, though that country is an option in the billing address country. I assume their credit cards are from Australia as well.
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  • Matthew Garbarino
    Matthew Garbarino Blackbaud Employee
    Tenth Anniversary Facilitator 3 Photogenic
    Hey David. The BBOX forms should support donors from Australia and other international locations. The currency will be in your org currency, but their credit card should do the conversion.



    If they are receiving error messages, I would suggest opening up a support chat case to get to the bottom of it.

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