Credit Card Symbols are out of wack on website

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We are running into the issue of the credit card symbols being tripled in size to what is in the online express edit page. How do we fix this?
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  • Hi Cheena. This is (or was?) probably happening because of a small bit of CSS on your website that is/was instructing these images to appear the way they are. I had a look on what I believe is your website and in all the major browsers, the credit card icons look to be normal/correct size.



    Has someone already addressed this Cheena?
  • Matthew Garbarino
    Matthew Garbarino Blackbaud Employee
    Tenth Anniversary Facilitator 3 Photogenic
    Hi Cheena. This is typically an issue related custom styles added to the webpage the form is on. We recently added some CSS to help protect the form this type of thing. Before we dig into the details, try to simply edit the form in question, then save and close that form without making any changes. Reload the page and see if that helps.
  • The issue is still there on our membership pages, but not our donate now page.
  • Matthew Garbarino
    Matthew Garbarino Blackbaud Employee
    Tenth Anniversary Facilitator 3 Photogenic
    Cheena DeAraujo Desir:
    The issue is still there on our membership pages, but not our donate now page.
    Thanks Cheena. Have you already tried editing the membership form in question from the Online Express membership dashboard, then saving and closing the form without making any changes?
  • Cheena DeAraujo Desir:
    The issue is still there on our membership pages, but not our donate now page.
    We did try to do that and noticed that it wasn't changed in the form. We did save and close but not changes occurred.

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