Dropped members

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Ida Martyrossian
Ida Martyrossian ✭
Ancient Membership Photogenic First Reply
in Blackbaud Raiser's Edge NXT®: General Discussion

 Hello all,

How long do you keep lapsed members before you drop them? Three months? A year?

Thanks, Ida

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  • JoAnn Strommen
    JoAnn Strommen ✭✭✭✭✭
    Ancient Membership Facilitator 4 Name Dropper Photogenic
    Ida Martyrossian:

     Hello all,

    How long do you keep lapsed members before you drop them? Three months? A year?

    Thanks, Ida

    Your org's not listed in your bio.  Do you mean members or donors?  We don't have members in our RE.  if someone gave any amount at any time their record stays in RE, not deleted.
  • Ida Martyrossian
    Ida Martyrossian ✭
    Ancient Membership Photogenic First Reply
    JoAnn Strommen:
    Your org's not listed in your bio.  Do you mean members or donors?  We don't have members in our RE.  if someone gave any amount at any time their record stays in RE, not deleted.

    Thank you! I meant members, we use the membership module. 

  • Ailsa Adams
    Ailsa Adams ✭
    Ancient Membership First Reply
    Ida Martyrossian:

    Thank you! I meant members, we use the membership module. 

    We drop after 3 months here
  • Nicole S
    Nicole S ✭
    Ancient Membership Facilitator 3 Name Dropper Photogenic
    Ailsa Adams:
    We drop after 3 months here

     For us, we have 2 programs and each one is handled differently.  For one, we keep around for about 6 months to a year.  For the other we will keep lapsed for up to 3 years.

     It really depends on the solicitors.  We have a manageable number of members, so each one is reviewed case by case.  General rule of thumb: drop them when they reach a point of no return.  We review reports based on lapsed and active members.  If they are no longer valuable on that report, we drop. You can always undrop, even years from now, if they do decide to renew.

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