$1.00 Repeated Donations from IP address that resolves to China

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Peter Tenney
Peter Tenney ✭
Ninth Anniversary Photogenic
in Blackbaud Raiser's Edge NXT®: General Discussion

We have seen two gifts come though our donation form, each one from the same IP address in China. These gifts do not provide actionable user information. For example, the email address is asdfasdf@asf.asf. The address is listed as adgadsgasdg in asdf, DE safasf.

Have any other organizations seen "donations" such as these? We are refunding them as they come in. Thus far there have been two of these donations made, but we wanted to ask the wider userbase if there is a security risk with these sorts of donations, and what other sites have done to prevent them.

Thanks,
Pete

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Comments

  • Crystal Bruce
    Crystal Bruce admin
    Tenth Anniversary Facilitator 4 Name Dropper Photogenic

    @Peter Tenney Hi - I recommend opening a case with Blackbaud NetCommunity support to investigate this further. Thank you for posting and let me know if you run into any issues with opening a case!

  • Miranda Hipple
    Miranda Hipple Blackbaud Employee
    Tenth Anniversary Facilitator 1 Name Dropper Photogenic

    @Peter Tenney - Thanks for your post! I'm Miranda with Blackbaud NetCommunity support. That's a great job on catching those $1 donations! Fraudsters often send small tests to see things get blocked before sending tons of transactions to test stolen credit card numbers.

    For you and fellow users, here are some additional things to check:

    Increase the minimum donation amount on your NetCommunity donation form part:

    Ensure that reCAPTCHA is set up in Blackbaud NetCommunity:

    Please reach out to Blackbaud NetCommunity Support, such as clicking Chat with Support at the bottom of each Knowledgebase solution link above, with any additional questions.

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