Contributions received via Benevity and other platforms

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Dianne Wilson
Dianne Wilson ✭
Sixth Anniversary Facilitator 1 Photogenic
in Blackbaud Raiser's Edge NXT®: General Discussion
For donations received via Benevity and other such platforms, because the amount we receive is different from the amount given by the donor (fees taken by Benevity), our foundation credits Benevity for the actual amount received and soft credits the donor for the full amount they gave. Since this is not allowed in Raiser's Edge, we're wondering how other agency's handle such gifts.  All ideas/suggestions/feedback are appreciated.


Thank you!
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Comments

  • William Henderson
    William Henderson ✭
    Tenth Anniversary First Reply
    RE allows us to soft credit a donor the full amount they give through platforms like that.
  • Dianne Wilson
    Dianne Wilson ✭
    Sixth Anniversary Facilitator 1 Photogenic
    Hi William, our RE design consultant told us that RE does not allow you to soft credit more than the gift amount.  And gifts that like this that were converted from our previous system converted with errors.
  • Judy Spigarelli
    Judy Spigarelli Blackbaud Employee
    Ancient Membership Facilitator 2 Name Dropper Photogenic
    You are correct that RE does not allow you to soft credit more than the gift amount.  Some companies view the Benevity fees as 'cost of doing business', just as you wouldn't subtract credit card processing fees.  Others soft credit the individual donors the amount of their gift and reduce the soft credit for those coming from an organization.  If you search Benevity in the forums, you'll find much chatter on this topic.


    Good luck!
  • Dianne Wilson
    Dianne Wilson ✭
    Sixth Anniversary Facilitator 1 Photogenic
    Thank you so much Judy!
  • Veronica DeFilippis
    Veronica DeFilippis ✭
    Third Anniversary First Reply

    Hi Dianne,

    Our organization recieves donations from Benevity and other charitable partners, too. How do you differentiate and classify that gifts come from here. Do you put them under appeals?

  • Sharon Campbell
    Sharon Campbell ✭
    Tenth Anniversary Facilitator 1

    Benevity took a chunk of change out of the gift if it was dispersed to us via a check. We signed up for PayPal and now we get 100% of what the donor actually donates.

  • Dianne Wilson
    Dianne Wilson ✭
    Sixth Anniversary Facilitator 1 Photogenic

    Hi Veronica - Since this post, we've revised how we handle these gifts. We now book the entire gift on the donor record and add a gift note that the check came thru Benevity. We do not differentiate any other way. Hope this helps.

  • Dianne Wilson
    Dianne Wilson ✭
    Sixth Anniversary Facilitator 1 Photogenic

    We have always had PayPal, but the gifts that come to us via Benevity are almost always initiated thru a company payroll deduction program. I'm not sure how/why the companies chose Benevity. I guess this might warrant some research!

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