E-mail to hotmail is a disaster

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Amy Day 2
Amy Day 2 ✭
Ancient Membership First Reply
in Blackbaud Luminate Online® & Blackbaud TeamRaiser® Discussions

We just sent an e-blast out and it looks fine in outlook, gmail, and yahoo. For some reason it is a disaster in hotmail. The spacing is all changed, a lot of the text isn't visible (unless you highlight it), and the colors changed. Why would it look like this in hotmail and nowhere else. And what do we do about it?

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  • Adrian Cotter
    Adrian Cotter ✭
    Ancient Membership Facilitator 2

    There are a lot of differences in how the various web clients deal with things in Email. Especially around stylesheets.

    Is the HTML email available online somewhere where we could see the code?

  • c.stauffer
    c.stauffer ✭
    Ancient Membership Facilitator 1
    Adrian Cotter:

    There are a lot of differences in how the various web clients deal with things in Email. Especially around stylesheets.

    Is the HTML email available online somewhere where we could see the code?

    If you send the code, I'll be happy to take a look at it, as well.

  • Amy Day 2
    Amy Day 2 ✭
    Ancient Membership First Reply
    Adrian Cotter:

    There are a lot of differences in how the various web clients deal with things in Email. Especially around stylesheets.

    Is the HTML email available online somewhere where we could see the code?

    I'll paste another one later

  • Amy Day 2
    Amy Day 2 ✭
    Ancient Membership First Reply
    Amy Day:

    I'll paste another one later

    I tried to paste the html and that was the result. eek.

  • 7583
    7583 ✭
    Ancient Membership First Reply
    Amy Day:

    I tried to paste the html and that was the result. eek.

    Hi Amy,

    Could you try copying the code into a notepad doc and uploading that?

    Thanks!

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