Downloading Address Book

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Amber Snyder
Amber Snyder ✭
Seventh Anniversary Facilitator 1 Photogenic
in Blackbaud Luminate Online® & Blackbaud TeamRaiser® Discussions

Has anyone had success with giving participants the ability to download their own address books from the Participant Center?

I'm told by support that it is not possible, but that seems most unhelpful.

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  • Richard Murphy 4
    Richard Murphy 4 ✭
    Fifth Anniversary Facilitator 1 Name Dropper Photogenic

    Amber Snyder:

    Has anyone had success with giving participants the ability to download their own address books from the Participant Center?

    I'm told by support that it is not possible, but that seems most unhelpful.

    While I don't believe the option exists natively in Luminate Online / Participant Center, I think you could achieve going down the API route. There is a call that works for the logged in user (which they would be in PC) called getTeamraiserAddressBookContacts which returns a list of contacts and some other Teamraiser-specific information. By itself, this wouldn't amount to a downloadable list but there are ways to create a table from the response and then have that table converted into a downloadable CSV file (can be opened in Excel, as an example) and allow the user to download it. It's probably more involved than you were looking for but not out of the realm of possibility.

  • Elizabeth Favre
    Elizabeth Favre Blackbaud Employee
    Fourth Anniversary Facilitator 1 Name Dropper Photogenic

    Hello, Amber. Are you using Participant Center 3? The Participant Center has a lot of room for customization which can be both empowering and confusing. Please take a look at this page to see if these instructions will work for you.

  • Amber Snyder
    Amber Snyder ✭
    Seventh Anniversary Facilitator 1 Photogenic

    Hi Elizabeth - just confirming, were you eluding that there is a way to add a customization to export the contents of the address book in PC3 (we are using currently)? Or just that there is functionality to upload to PC3 from various sources?

  • Elizabeth Favre
    Elizabeth Favre Blackbaud Employee
    Fourth Anniversary Facilitator 1 Name Dropper Photogenic

    Good morning. The instructions I sent are to import contacts into PC3. It looks like I misunderstood. You want to export contacts out of PC3? I'm very curious about this. Is this a request you get from your participants? Or is this something you are trying to capture as an organization?

  • Amber Snyder
    Amber Snyder ✭
    Seventh Anniversary Facilitator 1 Photogenic

    We really just want to give participants the opportunity to download their address books since we're leaving the TeamRaiser product.

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