Action Required: Update Your Facebook Fundraising Settings before Sept 15

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Robyn Mendez 2
Robyn Mendez 2 ✭
Seventh Anniversary Name Dropper Photogenic First Reply
in Blackbaud Luminate Online® & Blackbaud TeamRaiser® Discussions
In September, Facebook will release an update to help improve your organization’s ability to manage the administrative rights for your org’s Facebook pages and protect access to your Facebook Fundraising efforts.  If you already have the TeamRaiser Facebook integration configured, your organization needs to make some small configuration updates to your TeamRaiser Facebook Integration to help avoid participants seeing an error message when they attempt to connect their TeamRaiser fundraising to a Facebook Fundraiser. 


Organizations need to create a Facebook Business Manager account and then add the "Fundraising" product to your apps in the Facebook for Developer Account.
 
For detailed step-by-step instructions with screenshots, visit the TeamRaiser Facebook Fundraising Configuration Instructions.

 
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  • Katie Tracy
    Katie Tracy ✭
    Fifth Anniversary Facilitator 1 Name Dropper Photogenic
    Has anyone successfully done this and can you help me? :)
  • Robyn Mendez 2
    Robyn Mendez 2 ✭
    Seventh Anniversary Name Dropper Photogenic First Reply
    Hey Katie Tracy‍, 

    Where are you running into issues?  

    Robyn
  • Katie Tracy
    Katie Tracy ✭
    Fifth Anniversary Facilitator 1 Name Dropper Photogenic

    I just feel very overwhelmed by the
    instructions and I’m not sure I’m doing it correctly!

     

    Thanks,

     

    Katie Tracy

    Senior Channel Coordinator

    St. Louis Children’s Hospital Foundation

    1001 Highlands Plaza Drive West, Suite 160

    St. Louis, MO 63110

    (314) 273-3459 (o)

    stlouischildrens.org

     

    Fundraising through Facebook is simple!

    Click here     to start a
    Facebook fundraiser for St. Louis Children’s today!

     



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  • Nancy Burrow
    Nancy Burrow ✭
    Ninth Anniversary First Reply
    Is this required of everyone? I feel like I did these steps in the original set up. Is there a way to know if it's necessary?
  • Allison Williams 2
    Allison Williams 2 ✭
    Ninth Anniversary Facilitator 1 Photogenic
    Will this affect or break current Facebook Fundraisers Integrated with TeamRaiser? 
  • Robyn Mendez 2
    Robyn Mendez 2 ✭
    Seventh Anniversary Name Dropper Photogenic First Reply
    @allisonwillams 

    So individuals who have already registered for your event and already stood up the Facebook Fundraiser should be ok.

    Anyone new who registers for your event, once Facebook makes the change, will see an error message when they attempt to connect to a Facebook Fundraiser.
  • Allison Williams 2
    Allison Williams 2 ✭
    Ninth Anniversary Facilitator 1 Photogenic
    When we set this up, do we edit our existing Facebook Fundraiser Integration or configure a new one within our TeamRaiser site? Our Facebook App is the same, so do we put in the new secret key into the existing app configuration or create a second configuration with the new secret key? 


    Thank you.
  • Colleen Gutierrez
    Colleen Gutierrez Blackbaud Employee
    Ancient Membership Facilitator 1 Name Dropper Photogenic
    Hi Allison - 


    You don't need to make any updates in TeamRaiser. All of the updates are for Facebook tools. So, your current configurations in TeamRaiser do not need any changes.


    If it helps, here is a help topic that covers only the steps that you need to take if you are already integrating for Facebook Fundraising:  Required Updates for Existing Facebook-TeamRaiser Integrations.


    Thanks,

    Colleen
  • Kadesha Washington
    Kadesha Washington ✭
    Eighth Anniversary Facilitator 1 Name Dropper Photogenic
    I *think* I did the steps correctly. Would the screens in the Facebook Developer App look like this if I have completed the process correctly?



     
  • Jennifer Peters
    Jennifer Peters ✭
    Ancient Membership Facilitator 1 Photogenic
    Kadesha Washington‍ Congratulations! Yes that screenshot shows you have completed the necessary update. Facebook is required to do these updates each year, so make sure you have an alternative admin added to your Users for your Facebook Business Manager so your organization has a back up admin.
  • Kadesha Washington
    Kadesha Washington ✭
    Eighth Anniversary Facilitator 1 Name Dropper Photogenic

    Jennifer Peters:
    Kadesha Washington‍ Congratulations! Yes that screenshot shows you have completed the necessary update. Facebook is required to do these updates each year, so make sure you have an alternative admin added to your Users for your Facebook Business Manager so your organization has a back up admin.

    Jennifer, thanks for the confirmation. Just glad it's done as I *detest* doing these technical sorts of things. LOL, definitely not my skill set!

  • Jennifer Peters
    Jennifer Peters ✭
    Ancient Membership Facilitator 1 Photogenic
    Kadesha Washington‍ I totally get it. Glad you got this completed. It will be one thing off your plate as you begin approaching your next event season! :-)

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