Help! My logo and large banner image won't show up correctly on my TeamRaiser page

The logo looks to be pulling in the TR ID .... so you'll need to upload a logo w/ the name:  logo-1060.png  (last event was likely logo-1040.png).


See here:
http://hinds.convio.net/images/content/pagebuilder/logo-1040.png (works)
http://hinds.convio.net/images/content/pagebuilder/logo-1060.png (doesn't exist in the image library yet)


Hope that helps point you in the right direction!


- Jon


--

Jon Reich * Partner * Cathexis Partners * jon@cathexispartners.com * p.605.377.8147

Jeannie Neathery‍ not sure what you did, but its working now.


I tested it in Firefox in regular and private browser.


Thanks,


Phil

Hi Jeannie-

Your Customer Success team has several Road to Success Sessions this month on things to think about as you are launching your TeamRaiser event with more to come in February (think Coaching emails) and March (reporting and things to think about for Day of Event). You can register for them here: https://hello.blackbaud.com/TeamRaiser_RoadtoSuccess.html


Toward the bottom of that page, you'll also find "Jump-Start Your Success Sessions" which are On-Demand quick sessions (15-30 min) from everything you need: Copying Your TeamRaiser event, updating your slideshow, updating global navigation, segmenting with the coaching email tool....and we'll have more on the way.


Hope you'll join us for a few of these sessions this year!

Jen