credit card fees

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Adam Eggert
Adam Eggert ✭
Eighth Anniversary Facilitator 1
in Blackbaud Raiser's Edge NXT®: General Discussion
When a donor makes a donation online and chooses to cover the  credit card fees for the gift, what is the best practice for tracking that in their gift record?


Thanks for any help,


Adam Eggert

Horizon Health Foundation
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Comments

  • Barbara Schlichter
    Barbara Schlichter ✭
    Tenth Anniversary Facilitator 1 Photogenic
    The gift amount is the original amount ($25) and the receipt amount is the net amount ($25-$2.25 fee).  We put the fees in as a gift attribute.    
  • John Heizer
    John Heizer ✭
    Ancient Membership Facilitator 3 Photogenic
    Legally you receipt the donor for the full amount they paid (gift plus the added $ to cover fees) so it's simplest to use that total as the Gift Amount. Some orgs break out the amounts into separate funds (split gift).
  • Elaine Tucker
    Elaine Tucker ✭
    Ancient Membership Facilitator 2 Name Dropper Photogenic
    We split the gift into separate funds so we can so which donors are "going above an beyond".  They get full credit for their gift.

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