Help Getting Up and Running

Hi Katrina Freeburg‍...no I don't believe any of those videos cover Blackbaud Checkout...primarily because it's just a single checkbox in the form editor to enable and because there's no change to how incoming transactions are processed in the OLX plugin. But here is a Frequently Asked Questions article in our Knowledgebase about using Blackbaud Checkout in Online Express that you might find helpful.


Thanks!

Chris Martin

Blackbaud Product Management

Hi Katrina Freeburg‍. This thread has a few screen captures of what donors see when OLX forms are configured for BB Checkout:

https://community.blackbaud.com/forums/viewtopic/213/47501


The only difference relative to OLX forms not configured to use BB Checkout is that when Credit Card is selected as the payment method, the credit card fields aren't shown on the base OLX form and the text on the form's submit button changes to "Secure Payment". After filling out the rest of the base form (which is identical compared to forms not set up to use BB Checkout) and clicking the Secure Payment button, the donor sees this little overlay modal appear over the base form and that's where they choose the specific method of Credit Card payment, enter the payment details, and submit.




Thanks!

Chris Martin

Blackbaud Product Management