Custom Questions on Event Report

There are a couple ways to do this. The default way is to go into the Event through the "Manage" link and then click the reports tab and run an Event Questions Report. I don't know why you can't get this info in one report through Report Writer. One thing you might explore is purchasing an Excel tool called AbleBits. It allows you to easily merge two Excel sheets into one using a common field like email to match the attendee information.

The best thing to do is use the Additional Information field and update a custom_string with the responses. This info can be generated in a Report Writer report. 

If you have time, I definitely recommend going to Ideas in the Support Portal and voting to have addditional questions appear in RW.

Hope this helps!

Kent

Kent Gilliam:

Monica,

 

I'm digging trying to find another way to get the info. Unfortunately if the event "additional questions" were not configured when you launched the event you cannot capture responses in additional information fields. 

 

I'm trying to find out but there has to be a better way of getting that additional question info out of the system. I've contacted the Events product manager and will let you know what she tells me. I'll post here as soon as I get that.

 

Kent

Monica,

I found out that "additional question" function is the only way to see the responses but you can't export a full report. If you go into each question you can download all responses that way. I know it's a pain. There is a discussion area where they are actually asking people to provide feedback about the Events tool. It's here https://www.blackbaud.com/discovery → Join Our Process. If you can provide your need for a "complete" Events report it might get more attention here.

Sorry I don't have a better solution.

Kent