Coaching emails from previous event

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Ana Popescu
Ana Popescu ✭
Eighth Anniversary Facilitator 1 Name Dropper Photogenic
in Blackbaud Luminate Online® & Blackbaud TeamRaiser® Discussions
I've copied my last year's event in TR and unfortunately there is no option to have the coaching emails copied into the new event. This will save so much time instead of creating new ones from scratch.
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  • Tanna Lewis
    Tanna Lewis ✭
    Tenth Anniversary Facilitator 1 Name Dropper Photogenic
    Do you mean retroactively, or you just never got the option at all?  If you never got the option at all, you should check in with BB Support about your site settings - I see it when I initially make a copy:
    b8fd4b63175d8283923f0b1ab96daffa-huge-lo

     
  • Ana Popescu
    Ana Popescu ✭
    Eighth Anniversary Facilitator 1 Name Dropper Photogenic
    Ha that's interesting. I chatted with support and they said unfortunatley there is no option to do that. The event was already copied so I assume I've missed doing the step from your picture. I'll be more careful next time. Thanks for the info

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