Addressee/Salutation Format Changes

We haven't had any complaints from those with professional titles, but then, we're not a hospital. That's something to consider given your organization. We do have a lot of military alumni, and so far haven't heard complaints from any colonels or captains that we didn't refer to their titles, nor have our faculty with doctorate degrees complained. 

I actually finished an overhaul of our system last week to have an option to drop titles where possible, we drew a line in the sand for people that were over a certain age. We have several that have already made their preferences known so we observed those. Our Director of Development wanted a handful not to have a title on the addressee (envelope) but fine to have a title on salutation. I too thought it was odd but these are distinguished people he works with regularly and I'm happy to cater to his desires for the people he is responsible for. 


Robert, I would suggest that someone from your department reaches out to a sampling of approachable constituents and get their opinion. I'm guessing if you are a hospital and that the majority of your constituents are within a certain region. The new norms and expectations might be easier to capture than for an organization like mine where we have constituents in every state and 172 countries.

Robert Odoardi:

Hi All,


We are thinking about changing our addressee format from the traditional Mr. and Mrs. John Smith format to Mr. John Smith and Mrs. Jane Smith. I'd like to hear some feedback on what other organizations are doing and if you've made the switch do you experience any issues with exports or mailing lists?


Thanks!


Rob

LOL - I find these modern takes on appropriate style amusing. Shows  I'm probably older than most of you.


Back in the day, proper use of addressee and salutation was taught in many school courses. If formal addressee (envelope and address block) was Mr. & Mrs. Fred Flintstone the salutation would be Dear Mr. & Mrs.Flintstone. If an informal addressee (envelope and address block) Fred & Wilma Flintstone was used, salutation would also be informal: Dear Fred and Wilma. (Formal formats for handling spouses different last names.)


Interesting to see the mix of formal and informal reflected in these posts.Will have to do some research to see what etiquette recommends now days. 


We've always preferred to use informal format: Fred and Wilma Flintstone. Eliminates issues when gender is unknown and even more so in today's culture. In RE we have formats for informal and formal addressee and salutation should we need them. Only used formal a few times that I can recall for some special invitations.. 

Robert Odoardi:

Hi All,


We are thinking about changing our addressee format from the traditional Mr. and Mrs. John Smith format to Mr. John Smith and Mrs. Jane Smith. I'd like to hear some feedback on what other organizations are doing and if you've made the switch do you experience any issues with exports or mailing lists?


Thanks!


Rob

You can hard code your breaks in when you set up your Addressees through configuration.  Then it will work properly through the Mail module.  Unfortunately it does not carry through on an Export so you have to manually enter the break when exporting out.

@Tom Klimchak I'm having the same problem. We want our addressee to be in different lines on the envelope. In the addressee section I can create multiple lines and add it correctly there, but I can't use the Mail function, because that is only capable of exporting one Addressee line.

@Josef Stolz I believe this to be true - It worked they removed Microsoft products from RE. I still heavily rely on it for envelopes and labels. I'm hopeful they will build this functionality into the web view as of right now the hard and conditional returns look awkward on the screen. I'd vote for things in the idea bank but I haven't been able to access it for years.