Net Community Email Click Thru reports in V 7.1

Jane Russell · March 2018

We have just upgraded to the Net Community V7.1 and the email reports accessible from the emailgallery are now in separate links from a honeycomb summary diagram rather than tabs. This make for difficult reading for the Click Thru reports "addional information' link because they open up in a small non-expandable window so you have to scroll across from left to right to read the clicks for each link. You can no longer just grab a single screen shot to capture the analytics to someone. it now requires two screen shots which you have to join together.

Do others fiund this annoying? Can the window be made expandalble so you can view both the links and the click numbers in the one screen

thanks

Jane UniSA

Jayne OLeary · April 2018

Jane Russell:

We have just upgraded to the Net Community V7.1 and the email reports accessible from the emailgallery are now in separate links from a honeycomb summary diagram rather than tabs. This make for difficult reading for the Click Thru reports "addional information' link because they open up in a small non-expandable window so you have to scroll across from left to right to read the clicks for each link. You can no longer just grab a single screen shot to capture the analytics to someone. it now requires two screen shots which you have to join together.

Do others fiund this annoying? Can the window be made expandalble so you can view both the links and the click numbers in the one screen

thanks

Jane UniSA

Hi I am awaiting info on this and just now searched and saw your question. I am hoping the community will reach out to you and therefore answer my question as well.

Suzanne Murray 2 · April 2018

Hi Jayne and Jane,

I, too, find this annoying and would love to know if it will be addressed by BB. I track results in Excel in part due to how difficult it is to get aggregate numbers in BBNC and I agree the click report / scroll is a pain. If you have short URLs, it is okay, but we use UTM codes a lot of the time, and those can get long.

Sorry not to be more helpful - but you are not alone!

Suzanne

Diane Stavalo · March 2019

I guess this still isn't fixed? I too am finding this to be difficult with the small window!

Suzanne Murray 2 · March 2019

Thanks Diane for following up! As far as I know this was not answered by BB staff at any point. This still happens to me all the time.

Elizabeth Perron · March 2019

Hi All,

I have been reading along this thread as you've been collaborating with each other and commiserating about a small window. I like big screens so I understand. Since the product is functioning as currently designed, my recommendation to get the window size changed is to post your idea in the BBNC Ideas Bank. Then repost your idea link back in the BBNC Community to get people to vote on it. Ideas with the most votes show more people agree with the change in the software.

Please let me know if you are looking for something different so I can help.

In harmony,

Elizabeth

Michelle Tribe · March 2019

Definitely it's annoying! I copy and paste the text into an Excel document - it pastes like a chart. I can then manipulate it or do a screen shot as needed. Not elegant or ideal, but it works.

Diane Stavalo · March 2019

Thank you for the information. I wish they would fix
this!....di

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Diane Stavalo

Office of
Advancement

Donovan
Catholic

732-349-8801 x2434

dstavalo@donovancatholic.org

Diane Stavalo · March 2019

Thanks for your idea for this! Appreciate
it...di

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