Processing Monthly Donors

Divyesh Khatri 2 · March 2018

Hi,

Does anyone know the threshold of the number of monthly donors that you can process in RE at one time in the hosted enviroment(between 40000-60000 monthly donors). In the past i have tried with less then 5000 and have sometime had issues with time outs. But with a number in the thousands i am not sure how this woudl work. If anyone has ideas or has process a very large number of payments in RE please do let me know.

thanks

Divyesh

Joy Cox 2 · March 2018

Divyesh Khatri:

Hi,

Does anyone know the threshold of the number of monthly donors that you can process in RE at one time in the hosted enviroment(between 40000-60000 monthly donors). In the past i have tried with less then 5000 and have sometime had issues with time outs. But with a number in the thousands i am not sure how this woudl work. If anyone has ideas or has process a very large number of payments in RE please do let me know.

thanks

Divyesh

Hi Divyesh,

What exactly do you mean when you say "processing"?

Joy

Divyesh Khatri 2 · March 2018

Hi Joy

When i say processing actually running the payment for the gift through EFT. Charging the cc or debit info in RE.

Regards

Divyesh

Joy Cox 2 · March 2018

Well in that case, we have to split ours into
weekly batches as RE does tend to hang and then crash out quite a
lot when handling big transmission files.

Joy Cox |
Database Officer | Mayhew

joy@mayhewanimalhome.org

| 020 8206 5878 | themayhew.org | Trenmar Gardens,
Kensal Green, London, NW10 6BJ

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Divyesh Khatri 2 · March 2018

Joy Cox:

Well in that case, we have to split ours into weekly batches as RE does tend to hang and then crash out quite a lot when handling big transmission files.

Joy Cox | Database Officer | Mayhew

joy@mayhewanimalhome.org | 020 8206 5878 | themayhew.org | Trenmar Gardens, Kensal Green, London, NW10 6BJ

Get Involved! For information on our fundraising events, follow this link: Mayhew Events.

PPlease consider the environment before printing this email. Thank you

Any views or opinions are solely those of the author and do not necessarily represent those of The Mayhew Animal Home unless specifically stated. This email, together with any files transmitted, is confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error, please notify joy@mayhewanimalhome.org. You should not copy it or use it for any purpose nor disclose its contents to any other person.

Hi Joy,

that is what i suspected. I just wanted to see what others do with a high number of gifts. What is the most you have tried at once to process cc or direct debits.

regards

Divyesh

Joy Cox 2 · March 2018

Hi Divyesh,

The maximum I have successfully processed at
one time is around 8,000 transactions. Anything over 10,000
seems to tip it over the edge!

It can be very frustrating!

Joy

Joy Cox |
Database Officer | Mayhew

joy@mayhewanimalhome.org

| 020 8206 5878 | themayhew.org | Trenmar Gardens,
Kensal Green, London, NW10 6BJ

Get Involved! For information on our fundraising events, follow
this link: Mayhew Events.

PPlease
consider the environment before printing this email. Thank
you

Any
views or opinions are solely those of the author and do not
necessarily represent those of The Mayhew Animal Home unless
specifically stated. This email, together with any files
transmitted, is confidential and intended solely for the use of the
individual or entity to whom they are addressed. If you have
received this email in error, please notify joy@mayhewanimalhome.org.
You should not copy it or use it for any purpose nor disclose its
contents to any other person.

Divyesh Khatri 2 · March 2018

how long did it take you to process thsoe payments in EFT module? are you in a hosted environment or self hosted?

Processing Monthly Donors

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