Get the Most Out of Event Registration Forms: Event Capacity

Jennifer Ring

Do you have an upcoming event that has a limited number of seats?  Would you like your Event Form in NetCommunity to display a Sold Out message once your event reaches maximum capacity?  Are you currently adding that message to the site manually once the event is full?  With the NetCommunity Event Registration Form, we can set an event capacity that automatically checks and keeps track of the number of registered guests, and displays a message letting users know the event is full once the tickets are sold out.  To enable this feature, we will first need to log into the NetCommunity site as an administrative user, and navigate to the page which contains our Event Registration Form.


Click on the Form’s gear icon, and select Edit:




 


 


 


 


 


 


 


Once inside the Event Form editor, we will need to Edit the Settings for the event with limited ticket availability.




 


 


 


 


The maximum number of registrants that are allowed to register is set on the General tab of the Event Record in Raiser’s Edge.




 


 


 


 


 


 


 


 


 


 


 


 


We can see the number “25” is present within the Event Registration Form as well.




 


To restrict the number of registrants, we can simply mark the checkbox for “Use Event Capacity”.  Once the event is full, the message that is specified in the “Sold Out Message” field will appear for any user who attempts to access the form.




 


 


 


 


 


This message will appear automatically once the event is full, and does not require any manual intervention.




 


 


 


 


 


 


 


If users attempt to purchase more tickets than are available, they will receive a message indicating that the event is almost full.