Manager, Philanthropy Data Systems - Piedmont Healthcare Foundation

Caitlin Still 2

Piedmont Healthcare Foundation is hiring a Manager, Philanthropy Data Systems to join our growing team!

This position is responsible for the overall management and optimization of the fundraising database and supporting systems, and ensures that the philanthropy information systems are scoped, configured, managed and monitored to fully support the needs of the department and the organization. This position oversees data entry and gift processing across the healthcare system, and creates data solutions unique to each fundraising program. This position is responsible for implementing policies and procedures to ensure data consistency and integrity, scrubbing the information stored in the database, providing software training and troubleshooting for all users, and managing the flow of information between data systems.

To apply, click here: https://piedmontcareers.org

KEY RESPONSIBILITIES:
1. Manage large-scale data projects, including data extractions, imports, cleansing, and integrations, as well as database migrations and merges.

2. Serve as the internal expert and point of contact for all matters related to data management, integrity, governance and troubleshooting for all four Piedmont Foundations.

3. Draft and maintain documentation of all policies and procedures related to data entry and records management. Regularly evaluate processes to ensure consistency and efficiency.

4. Train all philanthropy employees across the foundation offices (Atlanta, Athens, Columbus, Augusta) in appropriate use of the software. Serve as a resource to the fundraising team, answering questions related to constituent management and providing guidance and training in appropriate use of the CRM software.

5. Work with the technology vendors as well and Piedmont Information Services to trouble software related issues.

6. Meet regularly with Foundation staff to understand current fundraising programs, develop methods for tracking and reporting on fundraising performance, and prescribe appropriate data coding and entry processes to track and report on key metrics of each program.

7. Conduct regular data audits to maintain high standards of data quality and to confirm adherence to data entry processes. Conduct global changes and imports to update large amounts of data. Create new attributes and table values as needed to meet strategies.

8. Prepare ad hoc reports and lists upon request, and facilitate the management of prospect portfolios.

9. Proactively engage with the broader community of CRM users to identify data-related best practices and ways to apply them to the Piedmont data environment.

10. Supervise a team of CRM professionals in the management of constituent records, data entry, gift processing, data integrations and reporting, ensuring work and projects are completed in a timely and accurate manner.

11. Directs operational and technical support to all four foundations to ensure operational efficiencies and accuracy and consistency of data.

Qualifications:
MINIMUM EDUCATION REQUIRED:
Bachelors degree from an accredited college or university, preferably with an emphasis in Information Systems, Business Administration or related field.
MINIMUM EXPERIENCE REQUIRED:
Five (5) years of experience working in a nonprofit fundraising setting, with specific experience working in fundraising CRM systems management and data workflows.

ABOUT PIEDMONT
At Piedmont, we deliver healthcare marked by compassion and sustainable excellence in a progressive environment, guided by physicians, delivered by exceptional professionals and inspired by the communities we serve. Piedmont is a not-for-profit, community health system comprised of 25 hospitals and 37,000+ employees. Since the beginning, Piedmont has been a pioneer in patient care, fulfilling the health care needs of Atlanta residents and the surrounding communities. Today - more than 110 years since it was founded - Piedmont is known as a leading hospital system in cancer care, treatment of heart disease and organ transplantation. For more information, visit piedmont.org.