Issues with Authorizing & Obtaining Access Token for SMS API Integration in CRM

Sanjaikumar Senthilkumar

I am working on integrating our own SMS API into the CRM and am encountering issues while authorizing and obtaining an access token using the test application. I have a developer account, but I am facing challenges in getting proper API access.

Current Scenario:

• I have a developer account and am using the test application for API integration.
• The authentication process is failing, preventing me from obtaining an access token.
• The system is suggesting that I contact the organization admin for product and API access.

Challenges Faced:

1. Authorization Issues: Unable to authenticate and retrieve an access token.
2. API Access Permissions: Not sure if additional permissions are required from the organization admin.

Finally, How to create the organization admin account

Erik Leaver

@Sanjaikumar Senthilkumar See the response I provided to @Surish Payoda here: