Assistant Director of Advancement Data and Analytics at Carroll University

Kurtis Wier 2

Description:

At Carroll University, we are committed to identifying and employing strategies to support our goal to be and remain a socially just organization. Rooted in the Presbyterian (U.S.A.) heritage, we respect all aspects of diversity, embrace the practice of equity, expect inclusion, and embrace belonging throughout our community. Therefore, we seek applicants who can demonstrate their understanding of justice and who can inspire our increasingly diverse student population.

Responsibilities:

Data and Information Requests, Reports and Research

• With direction and in partnership with the director of advancement services and operations, the assistant director provides vision, leadership, and oversight to the operations and infrastructure of Advancement Services for assigned areas including data retrieval, segmentation, data reporting and analytics to maximize fundraising impact, growth, and constituent engagement.
• In direct collaboration with the director of annual giving strategy and operations supports the segmentation of constituent markets; runs appropriate lists and forms; prepares analytics on the success of initiatives, including reports; and is responsible for the quality and completeness of the data required to run a successful and modern annual giving program.
• Lead, coordinate, prioritize and directly prepare reports for various departments (including annual giving, planned giving, leadership and major giving team, alumni engagement, vice president of Institutional Advancement and assistant vice president for development) including fundraising reports (monthly) and the Board of Trustees (quarterly).
• Coordinate, track and prepare data retrieval and segmentation requests and data reporting and analytics, ensure coordination and optimization of data entry and maintenance projects, maximize Carroll University's CRM (Raisers Edge/NXT), dashboards, and optimal deployment of reporting and analytics.
• Design and implement Raiser’s Edge/ NXT imports, queries, exports, reports, and analytics and dashboards to monitor progress toward fundraising goals and guide decision making.

Database Maintenance, Data Integrity and Records Management
• Provide leadership and collaborate with key advancement units to ensure the accuracy of advancement data and the efficiency of database and business processes.
• Collaborate on the design and implementation of tracking new data in support of advancement programs, provide feedback to staff responsible for systems integration and data flows, and assist in testing new processes and platforms.
• Develop and propose procedures to ensure data accuracy across various liaison platforms and support quality data processes for advancement division initiatives.
• Develop a data integrity review structure and operating plan. Lead on-going data hygiene.
• Assess and analyze new technologies in software, hardware, and storage systems to make appropriate recommendations for informational and archival requirements for donor records.

Culture, Continuous Improvement and Growth
• Assist with the growth, maintenance, and enhancement of technological proficiency and tools. Maximize use of technologies to streamline operational processes. Optimize development systems and ensure the ability to generate useful and timely standing and ad hoc reports.
• Enhance internal systems and processes to support an office-wide culture of philanthropy, collaboration, and continuous improvement.
• Extract and analyze data to make effective and efficient recommendations regarding strategy and processes. Knowledge of modern data management practices and techniques, including database information systems, data modeling, and analysis. Familiarity with technology and other innovations that can streamline processes.
• Partner with the director of advancement services and operations to set goals and annual operating plans for data reporting, and analytics that align with individual and institutional giving and alumni engagement priorities.
• Maintain appropriate membership(s) in professional development organizations to remain up to date with best practices, emerging trends and other higher education benchmarks. Serve as the content expert for areas of responsibility.

Qualifications:

Education and Experience
• Bachelor's degree required.
• Minimum of four years of experience working with multiple priorities, preferably serving in a higher education setting.
• Proficiency in Raiser’s Edge and NXT is required.
• Advanced computer skills and training in database administration are highly desirable.
• Knowledge of alumni and development data systems.
• Knowledge of basic accounting, IRS and CASE regulations for receiving gifts.

Additional Knowledge, Skills and Abilities
• Demonstrated track record of partnering to maintain effective data management and business analytics for informed decision-making.
• Ability to work effectively with people regardless of their age, gender, race, sexual orientation, ethnicity, religion, ability, socio-economic background or job type.
• Superior written, interpersonal and oral communication skills.
• Self-motivated and self-directed to design and complete complex projects.
• Must also have the skill(s) and desire to: multi-task and meet deadlines; be a team player; work collaboratively; understand the principles and techniques relevant to alumni engagement and all elements of development.
• Knowledge of Microsoft Windows, Excel, Word and Outlook.
• Demonstration of integrity, professional attitude, diplomacy, tact, and courtesy
• Candidate(s) must be willing and able to support and advance The University mission.

Compliance:
• Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at the Department of Public Safety, at 208 Wright St., Waukesha, WI 5318

Requirements

Please submit a cover letter and resume for this position along with this electronic application.

Carroll University makes employment opportunities available to qualified individuals whose skills and experience make them suitable candidates for placement. Candidates must be willing and able to support and advance the University mission.

Carroll University does not discriminate in any manner contrary to law or justice on the basis of race, color, sex, age, religion, sexual orientation, national origin, disability or veteran's status in administration of programs or in the employment of faculty and staff.

The employment opportunities list is updated periodically based on openings. Applications will be accepted only for vacancies currently listed. All inquiries will be kept strictly confidential.

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