Operating Gifts from Luminate and Online Express

Julie Michaelson 4

With all the discussion about transitioning from Database View to Web View, what does this mean for those using Luminate and Online Express? Since both products operate within Web View, do you think Blackbaud will discontinue selling Luminate and Online Express?

Anthony Gallo

@Julie Michaelson
I do know that we are actively trying to get all of the OLX functions into our online donation forms. We also recently released the donor management utility to assist with matching similar to OLX. So, for that, the answer is a yes. I cannot speak to removal of OLX or discontinuation of it, that has not been discussed yet.

For the luminate question, that is one I have not heard one word about so we would need get further along in our project before that even becomes part of any discussion.

Elizabeth Johnson

@Anthony Gallo More of a statement than a question that I have one donation form left in OLX! and still use OLX to allow people to opt in to email. We do still use OLX emails for our appeals as we want them to show up on the appeals tab and we can use the Addr/Sal functions as they were originally intended and built around. (See image)

Anthony Gallo

@Elizabeth Johnson
We are working thru the “email signup” workflow now, we know that is one of the last remaining items from OLX we need to bring over. I would anticipate that sometime early 2025.

Elizabeth Johnson

@Anthony Gallo Thanks Anthony - Holding on to hope that addr/sal options will mirror database view as well and even that the conditional and hard breaks will export better. By better I mean that the return won't show up and in dreams of dreams that breaks could actually happen when necessary.