RE NXT General discussion

Tatyana Leifman

So I want to post a question to the RE NXT general discussion but I don't see it in the drop down menu of available topics. I see FE NXT General discussion. I am subscribed to that forum (though I have been getting the digest of postings to it rather sporadically lately). Am I looking in the wrong place? TIA

Crystal Bruce

@Tatyana Leifman Hello! I just want to make sure you are in the correct community. It should be this one: Blackbaud Raiser's Edge NXT®.

I just double checked and general discussion is a drop down in the add post options. :-)

Tatyana Leifman

@Crystal Bruce Thanks! I've bookmarked the link. I must be looking in the wrong place. When I click on "Forums Home" and then the “Add a topic” I don't see BB RE NXT as an option (I do see options for BB FE NXT). And at the bottom of the drop down I have this:

Bryna Gleich

@Tatyana Leifman
Do you have this view anywhere? Select Products (top nav) and then Blackbaud Raiser's Edge NXT or Browse Product Communities.

I think it's a bit easier than selecting Forums/home, Add Topic, and then scrolling down to the right forum. What internet browser do you use? Maybe your browser didn't show the scroll.

You can also check which products you have selected to see from My Community and then Edit Products/Solutions. (It's not exactly the same as subscriptions, but sort of similar.)

Tatyana Leifman

@Bryna Gleich Thank you! This was easier! And turns out I only had Raiser's Edge in that section and no RE NXT (now added). I use Chrome but it is possible that it cut off the full list of the scroll down options.