Running Aging Reports & Reconciling to the GL

Margaret Paczynski

Hi everyone,

During audit time we discovered that Billing Management calculates aging based on the due date entered for the charge.

For example, we could have a charge dated Sept. 30, posted Sept. 30, but due date of Oct. 15th. This charge will not show up in the subledger (AR Aging) in Billing Management as of September - even though it was posted to the GL in September. This makes it very challenging to reconcile to the GL.

Has anyone else encountered this issue?

I brought it up to BB in July and have heard nothing since.

Thanks,

Margaret

Debi Bell

@Margaret Paczynski I have also reported this to BB at the end of our fiscal year June 2023. We now keep the post date and the due date the same to avoid this problem.

John Quealy

@Margaret Paczynski @Debi Bell In Settings, when editing the Aging calculations, you have the option to set your aging to be based on due date or transaction date:

Margaret Paczynski

@John Quealy
Thank you!