Prospect Research Manager

Christina Williams 2

Careers - Atlanta Community Food Bank (acfb.org)

Who We Are:
The Atlanta Community Food Bank is working to end hunger in our community with the food, people and big ideas needed so that no one worries where their next meal is coming from. Since 1979, we’ve been providing food for a growing network of nonprofit partners – including food pantries, community kitchens, childcare centers, night shelters and senior centers. We currently serve nearly 700 partners in 29 counties across metro Atlanta and north Georgia.

Where You’ll Work:
Development Operations & Analytics / Development

About the Role:
The Prospect Research Manager is integral to the Development department, overseeing prospect research initiatives and operations. This position is responsible for maintaining prospect data and reporting on portfolio performance and the moves management program. This individual will conduct comprehensive research on existing donors, analyze giving data to identify new prospects for the development team and Executive Leadership Team, manage portfolio assignments for fundraisers, and support the moves/actions program. The ideal candidate will possess strong attention to detail, be organized, self-motivated, and adept at problem-solving. This role is a member of our Development division and reports to the Senior Manager, Development Operations and Analytics.

What You’ll Do:
Research

• Conduct proactive and reactive research to identify new prospects.
• Identify and evaluate philanthropic capacity, propensity, giving likelihood and interest.
• Perform wealth estimations and assign ratings based on publicly available information, including insider holdings, real estate, salary estimates and general demographic assessments.
• Map relationships for organizations and individuals to foster cross-departmental connections.
• Review and identify prospects for various fundraising projects, including capital campaigns and planned giving initiatives.
• Update and maintain modeling data and scores in Raiser’s Edge NXT, integrating findings into reports and projects for enhanced prospecting insights.

Project Management

• Oversee the formal discovery process by identifying high-capacity prospects for Individual Major Giving Officer portfolios ensuring effective assignment, tracking, and qualification of prospects in collaboration with fundraisers.
• Assign, build and rebalance portfolios in collaboration with department directors and frontline fundraisers.
• Provide targeted discovery reporting, monitoring key metrics to ensure timely qualification and movement of prospects through the pipeline.
• Collaborate with fundraisers to prioritize portfolio prospects and pipeline effectively.
• Manage research, portfolio, action, and reporting project requests.
• Maintain online reference accounts and review various publications for updates on donors and prospects, sharing insights with fundraising team.
• Evaluate prospect research software and recommend tools to align with the Food Bank’s prospecting needs.
• Work with on-site IT department and product support to resolve system integration issues and ensure timely updates to the prospect program.

Data Management and Reporting

• Interpret biographical, relationship and complex financial information on individuals, corporations and foundations and develop basic and in-depth profiles.
• Develop, document, and manage procedures that maintain standards of quality, accuracy, and timelines for prospect research and moves management.
• Manage system for tracking conducted prospect research profiles and portfolio moves in database.
• Build and maintain portfolio and action dashboards for monitoring progress and effectiveness.
• Assist Donor Services & Analytics Team in maintaining the integrity of the database.
• Map, activate, and manage Action workflows within Raiser’s Edge NXT, tailoring them to individual fundraisers’ needs.
• Develop and generate prospecting and moves management reports to support planning, decision-making, and measure outcomes.
• Perform data syncs, imports, global changes, and exports in accordance with business standards.

Our Inclusive Hiring Process:
At the Atlanta Community Food Bank, we are dedicated to building a diverse and inclusive workplace. We understand that skills can be gained through a variety of experiences – educational, work and lived. Towards that end, our Inclusive Hiring process is grounded in a skills based hiring approach. That means, we are looking for resumes that demonstrate key transferrable skills that can be applied to our job roles to support both our mission and culture.

Key Competencies we look for in All our Food Bankers are:

• Customer Focus
• Decision Making
• Accountability
• The Ability to Navigate Change
  

What You’ll Need: Skills and Experience your resume should demonstrate:

• Must have proven ability to think logically, solve problems, and demonstrate strong attention to detail.
• Strong ability to manage, organize, and maintain, data within a CRM database.
• Experience developing and implementing data management processes.
• Ability to effectively communicate findings to those who will make decisions based on your analysis.
• Strong proficiency in Excel, with capability to organize data and create reports that effectively convey insights.
• A successful track record in evaluating data and making data driven recommendations.
• Proven experience in delivering outstanding service to internal or external customers.
  

Even Better if You Have:

• Experience using Raiser’s Edge NXT or Raiser’s Edge 7.
• Proficiency in Power BI for data visualization and reporting.
• Knowledge of ResearchPoint for prospect research.
  

This role may be a fit for you if:

• Have a high level of flexibility and the ability to work cross functionally to deliver excellent customer service to internal and external constituents
• Are a creative problem solver with experience working in a fast-paced environment and interacting with diverse groups of people in a professional manner
• You want to work in an entrepreneurial environment with the opportunity to make a positive impact on your community
  

And You'll Love this Position if:

• You are a quick learner, detail-oriented, and have exceptional organizational skills
• You enjoy solving problems and delivering extraordinary support to internal and/or external customers
• You want to work in a positive environment where differences are valued

There may be some Physical Demands and Travel:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Employee is routinely required to lift 25 lbs.
• Expected local travel time for this position is up to 10% per year

Expectation:

We are committed to providing employees with an environment of mutual respect in which the values of Diversity, Safety, Continuous Improvement, and Hard work are supported and encouraged. We work diligently to engender fairness, responsibility, trustworthiness and teamwork to advance our mission: To fight hunger by engaging, educating, and empowering our community.

Final Thoughts:

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At the Atlanta Community Food Bank, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.