banner message?

Lauren Henderson 3

@Crystal Bruce any ideas why I got this banner when I went to my profile?

Crystal Bruce

@Lauren Henderson that's an odd one! I did log in and see if I could replicate your experience and wasn't able to. Is it still showing on your profile page?

Lauren Henderson 3

@Crystal Bruce
No, of course not! ? I wonder if this has anything to do with the BBID update…I'm experiencing weirdness in some permissions in Education Management; Jessi Walters and Support are aware; possibly this is a related issue?

Bryna Gleich

@Lauren Henderson I think I've seen an error similar to that in the user community. When you see it, look in the top right corner of your screen. Usually when I see that error I also see the button to Login instead of the menu with my name and account info. As soon as I login to the community, it goes away. For me, it seems to happen if I've been doing something that required me to clear cookies/browser cache, go incognito, or log in as a different user for testing something beforehand. I don't think I've seen it on a profile page, but I've seen it in some other places, or after selecting a friend request that I saw via an email notification.

Lauren Henderson 3

@Bryna Gleich
Thank you! I think it may have been after I cleared my cache to deal with a persistent BBID/BEM caching issue (Jessi Walters is aware and working on it!) that I got this message. SSO isn't always trouble free…