Pre-population comment fields in donation pages through URL

jaf faj

Hi Everyone. I'm doing a charity ride for an organization that is using donation pages developed by Blackbaud and I was wondering if anyone had experience with adding a preamble text to a comment field in the donation field. For example, on my donation page:

https://secure.pwatoronto.org/site/Donation2?idb=2140389594&df_id=1480&FR_ID=1090&mfc_pref=T&PROXY_ID=1060281&PROXY_TYPE=20&1480.donation=form1

there is a “Leave a Comment” textarea near the bottom. As part of the charity fundraiser, I arranged raffles with a few local stores; people enter the draw by scanning a QR code and make a donation. I want the comment field to have the store's name pre-populated. As I draw names I will know which store the draw is for.

I was looking at Blackbaud's online help and found their help on hidden inputs:

https://webfiles-sc1.blackbaud.com/files/support/helpfiles/luminate-online/help/luminateonline.html?_ga=2.141715696.370563817.1711289765-1645215217.1711289765#../Subsystems/donation_management/Content/Concepts/Admin_Online_Giving_Management_DonationForms_HiddenInputs.html

And thought something like passing (say) “&set.Custom.Message=TBR” (where TBR is the store name) would do the trick, but I can't find the correct URL setter for this.

Any suggestions? The HTML for the “Leave a Comment” on the donation page is:

<div class="form-content">
<label for="tr_message_to_participantname">Leave a Comment:</label>
<textarea cols="35" rows="4" name="tr_message_to_participantname" id="tr_message_to_participantname" class=""></textarea>
<input type="hidden" name="tr_message_to_participantsubmit" id="tr_message_to_participantsubmit" value="true">
</div>

Stephanie Hennessy

@jaf faj - I don't believe there's an out of the box setter for Message to the Participant as this message is seen by the participant in their participant center, so typically you would want it to come from the donor and not have any prefix info.

You could either create a hidden custom field to capture this data, in which case you would follow the instructions near the end of the help doc for text string/set.custom.Field_Label once the custom donation data element was created and added to the form.

An out of the box way to capture this would be to utilize s_src and/or s_subsrc in the URL. Info on sources here.

A Sample URL is below for reference where you would need to swap out the STORE_NAME with the actual store name for each QR Code link:https://secure.pwatoronto.org/site/Donation2?df_id=1480&FR_ID=1090&PROXY_ID=1060281&PROXY_TYPE=20&1480.donation=form1&s_src=LBR_Raffle_Donor&s_subsrc=STORE_NAME

Only an Admin though will be able to report on these fields in Transaction Reports, not a Participant, so not sure if that will fit the bill for your use case.

jaf faj

@Stephanie Hennessy
Thank you, that was very helpful!

Colleen Gutierrez

@jaf faj - Hello - Just want to provide an updated link to the source and subsource help documentation. Please see this section of the help for details:

https://webfiles-sc1.blackbaud.com/files/support/helpfiles/lo/content/constituents_origin_sourcesubsource_understanding.html

jaf faj

@Colleen Gutierrez
Thanks!