Does anyone use the Nightly Backup to supplement their SKY-api reports?

Margaret Williams

Good morning,

My name is Margaret Williams and I am the Prospect Research and Strategy Officer at Avera Foundation in South Dakota. We are a Health Care System.

Frustration with the limited fields available with SKY-api lead my organization to purchase the nightly backup of Raiser's Edge.

Our IT staff is trying to automate the daily download using Azcopy and Active Batch but we are unable to get it to work.

If you use the nightly backup - what procedure to you use to Automate the download?

I appreciate any help you can recommend.

Thank you, Margaret

Alex Wong

@Margaret Williams
We don't use nightly backup, instead only use SKY API and RE:Queue. I have over 30 Power BI reports that's based on Azure data warehouse that has RE and FE data sync-ed.

What information you are not getting from SKY API, maybe I can help point you to a good way to get it without dealing with nightly backup.

Margaret Williams

@Alex Wong
Thank you Alex! It is a long story. Would you be available in a phone call or virtual meeting?

Margaret Williams

@Alex Wong,

Good morning Alex,

I apologize for the delay in responding.

Reading your reply, I believe our problem with unavailable fields is more our fault. Or, should I say our budget's fault perhaps? When we tried using SKY we didn't do anything with an Azure data warehouse. I believe perhaps - lack of expertise may be the problem.

Would you be available for a virtual meeting or phone call?

I am in South Dakota and on Central Time.

If you are willing meet then, what dates and times are you available?

Thank you again for your reply,

Margaret