Admin area log out multiple times

Hayley Adams

Hi community,

For about the last year when working in the admin area of LO we will experience days where we get kicked out of the system and are asked to login multiple times. We are unable to work effectively. Then there are days where we can work with no problem at all. We are wondering if others are experiencing this or if they have found some sort of amazing work around. This happens in all browsers and for all of our admin users so we know it is not specific to a single machine or browser. We also have had BB whitelist all our IP addresses but the problem is still here and does not seem to be getting any better.

Thanks so much!

Hayley Adams

This is the error message we get…..

There was a verification problem with your session. Open a ticket at http://support.convio.com/ and paste in the following information:

Browser signature verification failure
Session ID = D9B6C68DA1FEC78EAF3D62A03ED8C65A.app20045c