Merchant Services, Suspect Transactions
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Why doesn't the Knowledgebase define what this means? How does one report to BBMS a suspected fraudulent transaction? The BBMS page has NO option for contacting Blackbaud about transactions there or to ask a question about suspected fraud. And yet, I have two supposed gifts from people in NYC with no address and whose prior attempts to use a fraudulent card # were flagged by BB. But BBMS let them come through to Online Express.
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@Lyngblomsten Foundation discussion moved to the Online Express forums. I'm also in the process of looking for an answer for you with my team. Thanks!
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@Crystal Bruce I'm curious about this - was an answer found?
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