Recent Form Errors Message in Online Express

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Darrah Rogers
Darrah Rogers ✭
Fourth Anniversary
in Blackbaud Raiser's Edge NXT®: General Discussion
b4e07e8f4df78683b93fba3ed5856acc-huge-im
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  • Austen Brown
    Austen Brown ✭✭✭✭✭
    Ninth Anniversary Facilitator 4 Name Dropper Photogenic

    @Darrah Rogers - Welcome to BB Community! I recommend you search the Blackbaud Knowledgebase for this error code, and/or contact support to inquire what impact this is having your event form.

  • Helen Waldenberg
    Helen Waldenberg ✭
    Second Anniversary Name Dropper First Reply

    @Darrah Rogers did you get any further with this error. I have it on my event form on Online Express too ?

  • Jennifer Van Es
    Jennifer Van Es ✭
    Third Anniversary Name Dropper First Reply

    @Darrah Rogers I have a similar message - did you figure out?

    Errors have occurred on this embedded form.Here are up to 5 of the most recent errors from the past 3 days:


    3/1/2023 11:45 PM: System.ApplicationException: Merchant account is not activeat Blackbaud.AppFx.Mongo.Parts.EventR... - Form not delivered. Error executing asxc to fetch markup.

    Need to contact Blackbaud support? Visit our website.

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