Donation receipt for gift made using Venmo says the gift was made using Paypal

Lynn Alberding

We have Venmo and Paypal integrated into our Blackbaud Merchant Services. A gift made using Venmo is acknowledged as having been made with PayPal. This information is automatically generated and doesn't seem to be editable. How can this be fixed?

Austen Brown

@Lynn Alberding - Because Venmo is owned by PayPal, technically Venmo transactions are processed by PayPal. Currently, it is not possible to change this listing in the confirmation email but you can update the record to reflect the Pay Method as “Venmo”.