System.Exception: Error accessing BBPS service. [The remote server returned an error: (503)

Wilson Li 3

We had a few OLX donation form errors in the last couple of days, and could you investigate what caused the issue?

Thanks,

Wilson

Austen Brown

@Wilson Li - I recommend you reach out to Online Express Support to inquire why these errors are appearing on your organization's forms. You can reach support by going to www.blackbaud.com > Training and Support > Support Portal > Chat.

Michelle Maye 3

@Wilson Li I feel ya - We received something similar too and the support link was to this page. Gotta love BB.

Adriana Reyes

@Wilson Li I got the error last night and customer support said the error was on the donor's side, our form was working correctly.