The operation has timed out - Form not delivered in On-Line Express

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Angela Kretz 2
Angela Kretz 2 ✭
Fourth Anniversary
in Blackbaud Raiser's Edge NXT®: General Discussion

Hi there, I am in Canada and have an error in our online express, RE form. Also curious about embedding a GoogleDoc form as it is also not syncing with our Thank You's page

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  • Erin McVeigh
    Erin McVeigh ✭
    Fourth Anniversary Photogenic First Reply

    We were having the same error here in NZ. Blackbaud said it couldn't replicate the issue so weren't able to help so I have no solution but there's comfort in knowing it's not just us!

  • Austen Brown
    Austen Brown ✭✭✭✭✭
    Ninth Anniversary Facilitator 4 Name Dropper Photogenic

    @Angela Kretz - If you haven't already, I would recommend you reach out to BB Support and let them know you are having this issue. I would also recommend that you ask about embedding the form in a GoogleDoc form.

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