Change to highlighted amount not saving on OLX forms

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Gail Beverly
Gail Beverly ✭
Tenth Anniversary Facilitator 1 Name Dropper Photogenic
in Blackbaud Raiser's Edge NXT®: General Discussion

I am trying to highlight the $50 amount instead of the $25 button on my forms but it is not saving. Is the error Error: 678474045 related to this?

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  • Heather MacKenzie
    Heather MacKenzie ✭
    Tenth Anniversary Facilitator 4 Name Dropper Photogenic

    It's possible to look up some error messages in the Knowledgebase. Is there more to that error message than just that number?

  • Heather MacKenzie
    Heather MacKenzie ✭
    Tenth Anniversary Facilitator 4 Name Dropper Photogenic

    This is a support thing more than a Community thing… unless searching the KB resolves your issue, I'd call them as your next step.

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