Calendar invite in event registration confirmation email

Lauri Roberson 2

Is it possible to include a calendar invite in an event registration confirmation email in Raiser's Edge Online Express?

We have an event and once people register we would like them to have a calendar reminder.

Samantha McGuin

There isn't a way to add a calendar invite in Online Express, but we did recently add this feature to the NXT online registration form. If you have NXT, I hope you can check it out! The links to download the calendar entry via iCal, Outlook or Google Calendar will show up automatically on the confirmation page and confirmation email.



Thanks,


Samantha McGuin

Principal Product Manager

Jeannie Goings

What Samantha McGuin‍ said. I will also mention that I did see this in the Idea Bank. You could vote ... BBOX-I-181.?

Lauri Roberson 2

Is there documentation of how to add the calendar in NXT events? I took an instructor led course today and the instructor was not familiar with how to add the calendar option.

Samantha McGuin

Lauri Roberson‍ The calendar links will be added automatically - no action needed on your part! If you put a test registration through your form you'll see it on your confirmation page and confirmation email.


Thanks,


Samantha McGuin

Principal Product Manager

Lauri Roberson 2

Thank you Samantha. This is amazing. I was able to include the Zoom info into the calendar and have everything ready for registrants to join our virtual event. We were excited to try this feature for our Scholarship Celebration and have received positive feedback from our donors.

Christine Unruh 2

@Samantha McGuin
Is there any trouble shooting to recommend for this feature, when the click-through doesn't work on my test reply? Checking Knowledgebase too…

Karen Diener 2

@Christine Unruh:

@Samantha McGuin
Is there any trouble shooting to recommend for this feature, when the click-through doesn't work on my test reply? Checking Knowledgebase too…

I would recommend reaching out to customer support for this.