Online Express - Recent form errors

Jenny Bunce

Recent form errors on Online Express 


Errors have occurred on this embedded donation form. Here are up to 5 of the most recent errors from the past 3 days: 



16/11/2020 04:44:  System.Exception: Error accessing BBPS service while attempting to get BBMS details. [Unable to con... - Form not delivered. Error executing asxc to fetch markup. 


16/11/2020 04:43:  System.Exception: Error accessing BBPS service while attempting to get BBMS details. [Unable to con... - Form not delivered. Error executing asxc to fetch markup. 


16/11/2020 04:41:  System.Exception: Error accessing BBPS service while attempting to get BBMS details. [Unable to con... - Form not delivered. Error executing asxc to fetch markup. 


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Please can you advise why this is happening please as I am unsure and my manager is out of the office for the foreseeable future ?


Many thanks,


Jen

 

Austen Brown

Hi Jenny Bunce‍ - I would recommend you reach out to Support about this.  They should be able to give you a better idea of what is happening.