What is the best way to combate duplicate constituent records?

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Hi All:

This is my second post in as many days as I've just discovered this new resource. I'm basically a self-taught RE7 user and have been finding work-arounds to get to the data that I need.  However, I am facing a situation that I just can't seem to get a handle on. Duplicate constituent records. Every time a gift comes in through our batch, I can choose to link it with an existing constituent record. I always choose to do this (provided I am 100% certain it's the same individuals), however, I still end up with dups. I go back and merge the records, but it's very frustrating to do so after I have chosen to link them. Also, when a donor makes  their gift online and they use a different name, etc. (Meg short for Megan, for example), I'm still faced with the same dilemma of ending up with a duplicate record, even though I am linking them. Any idea why this is still happening? Any insight any of you superstar RE users can give me would be so appreciated.


Thank you!


Alison


 
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