How do I remove a team?

Anonymous Blackbaud User

To remove a team you must remove all of the team members from the team and then remove the team captain last.

1. Search for team members in TeamRaiser by using the Team Name search box.

2. Click on one of the team members to get into their TeamRaiser account.

3. Click the 'Change team membership' link, you will then be taken to another screen where you should click 'Remove the participant from all teams'.

Note: If you wish to remove the participant from the Event entirely, you should do the following:

a. Click on the "Make Inactive" link and follow the on screen instructions and information

b. Click on the "Delete Registration" link and follow the on screen instructions and information

4. Repeat these steps until there are no longer team members on the team, removing the Team Captain last. The team will then no longer appear on the TeamRaiser reports or the Team List page.

Important: Removing the constituent record in Constituent360 for the participant does not remove the constituent from the Team or from the TeamRaiser Event, and will NOT delete the Team. If you have removed the contact record(s) for the Team Members, you will need to contact Convio Support to have those records reactivated so that you can then remove them from the Team in the manner described above.

This information is also available through help here:

http://help.convio.net/site/PageServer?pagename=Admin_TeamRaiser_Managing_TeamsAndCompanyInfo#delete_team