How do I add people from one group to another group?

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One method that can be used for adding members of one group to another group is called group assignment upload.

***To get the csv file of the first group that you are wanting to add to the second group:

1) Go to Mailmerge under Constiuent360

2) Click "Create a New Mail-Merge".

3) Enter mailmerge name, author, decription, security category (can leave this General)

4) From the list on the left, select Email/Email, click add selected

5) Click Next step button.

6) Select the Groups from the filetree, Click confirm.

7) View the status of the Mail-Merge, which should be "queued" or "in process."

8) Click on Refresh at the bottom of the table next to the Done button.

9) Mail-Merge file is complete when status reads "Generated."

10)Click on blue floppy-disk icon to download as a csv file.

***To modify the csv file from mailmerge to get it ready for group upload:

1)Change the csv file so that there are two columns:

2)Change the Email/Email to PRIMARY_EMAIL

3)Add a column called EXT_GROUP_ID

4)Populate the EXT_GROUP_ID column with the group ID of the group to which you want to add these people

5) Save as a csv file

***Follow these steps for uploading files that specify Convio Group IDs:

1) Go Import/Export

2) Select the operation: Group Assignment Upload

3) Upload the CSV file with the upload data

4) Click confirm to run this operation

5) Click on the Refresh button. (Some operations might take a couple of minutes to complete execution.)

6) Click on the operation name in the Data Sync Log to view the summary of results.

7) If = + then he operation was SUCCESSFUL.

8) Else, go back to the Data Sync Log and click on Download available to download a detailed error report.

Go to the group where the contacts were uploaded to verify that you see the added contacts

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