How can constituents update their own sustaining gift information?

Jeana Hollingsworth

Constituents can update their sustaining gifts through the Service Center. However, the Service Center must be turned on. There are two different processes for how to turn the Service Center on depending on whether your donations are in Donation Classic or the newer Donation Forms. If you have some of each, you will have to turn both on. Once the Service Center is turned on, it will show up as a link in the ConsProfile page.

The following link details the steps for how to turn on the Service Center for both kinds of donations:

http://help.convio.net/site/PageServer?pagename=Admin_ServiceCenter_Admin

For more information on sustaining gifts, see the sustaining gifts FAQ.